KAUSHIKA GARUSINGHE
School Administration Office Administration Front Desk Customer Service Student & Event Coordination
E-mail: ********.**********@*****.*** Location: Buena Park, California Contact: 951-***-**** PROFESSIONAL SUMMARY
Organized and personable administrative professional with 4+ years of experience in administration and educational environments, along with 6 years of customer service experience. Experienced in student and parent communication, front-desk operations, scheduling, enrollment support, event coordination, phone communication, billing, and administrative support. Skilled in Canva, Google Workspace, Microsoft Office, Google Sheets, Instagram and Facebook. Comfortable working in fast-paced environments, managing multiple priorities, and providing friendly and professional service to students, parents, and customers. PROFESSIONAL EXPERIENCE
Automotive Administration Assistant (Remote) May 2026 - Present Chamy Motors California
• Provide front-desk and administrative support in a busy customer-service environment.
• Answer customer inquiries by phone and in person and provide service updates.
• Schedule appointments.
• Process customer payments, invoices, receipts, and POS transactions.
• Maintain customer records and perform accurate data entry.
• Handle multiple customer and administrative requests while maintaining professional service. Administration Manager June 2025 - May 2026
Institute of Performing Arts of Modeling (IPAM Campus), Sri Lanka.
• Managed daily administrative and office operations, ensuring smooth business activities across multiple departments.
• Handled accounts payable, accounts receivable, invoicing, bookkeeping, expense tracking, and financial recordkeeping.
• Managed daily administration and operations for a performing arts and education institute.
• Communicated with students, parents, lecturers, staff, vendors, and management.
• Assisted with student enrollment, scheduling, attendance, records, and academic administration.
• Responded to student and parent inquiries by phone, email, WhatsApp, and in person.
• Coordinated classes, meetings, student activities, fashion shows, and special events.
• Assisted with event planning, venue preparation, schedules, student communication, and backstage operations.
• Supported social media and promotional activities using Canva, Facebook, and Instagram.
• Prepared notices, flyers, spreadsheets, reports, and administrative documents.
• Processed student payments, invoices, expenses, and financial records.
• Managed multiple priorities and deadlines in a fast-paced educational environment. Event Operations Assistant (Part-Time) June 2025 - May 2026 EXCEL Productions, Sri Lanka.
• Assisted with planning and coordinating corporate and special events.
• Supported event logistics, venue setup, scheduling, guest registration, and vendor communication.
• Assisted customers and guests during events.
• Helped resolve on-site issues to maintain smooth event operations.
• Managed event documentation, payments, spreadsheets, and administrative records.
• Worked effectively in fast-paced environments requiring flexibility and attention to detail. Accounting Assistant Sep 2024 - May 2025
Wimal Yoghurt PVT Ltd, Sri Lanka.
• Supported daily accounting operations by maintaining accurate financial records and documentation.
• Assisted with accounts payable, accounts receivable, invoicing, and payment processing.
• Performed bookkeeping tasks, data entry, and account reconciliations to ensure financial accuracy.
• Reconciled bank statements and investigated discrepancies as needed.
• Collaborated with internal teams and external vendors to resolve billing and payment issues.
• Assisted in month-end closing activities and financial reporting processes.
• Managed confidential financial information with professionalism and discretion. Student Counselor Sep 2023 - Sep 2024
Cambridge College of British English, Sri Lanka
• Assisted prospective and current students with admissions, enrollment, registration, and course selection.
• Communicated with students and parents and responded to questions about educational programs.
• Conducted student consultations and helped prospective students select appropriate programs.
• Coordinated appointments, orientations, and information sessions.
• Maintained student records and enrollment databases.
• Built positive relationships with students, parents, faculty, and administrative staff.
• Supported student satisfaction and retention through ongoing communication and customer service.
Receptionist and Front-Desk Operator May 2020 - May 2022 Salon Mali, Sri Lanka
• Greeted customers and provided friendly front-desk service.
• Answered phone calls and scheduled customer appointments.
• Processed cash and card payments.
• Responded to customer questions and resolved service issues.
• Maintained customer records and a clean, organized reception area.
• Managed multiple customer requests in a fast-paced environment. EDUCATION
High School Diploma
2022 (2023)
Bachelor’s Degree in Business Management
Nawaloka College of Higher Studies, Sri Lanka
2023 – 2025
Diploma in Accounting & Business
AAT Sri Lanka
2020 – 2022
Payroll Management & HR Administration
Next Level Solutions Campus
2026
Core Competencies
• School & Office Administration
• Student & Parent Communication
• Front Desk & Customer Service
• Student Enrollment & Registration
• Phone & In-Person Communication
• Appointment & Class Scheduling
• Event & Concert Coordination
• Social Media Content Support
• Canva
• Instagram & Facebook
• Google Workspace
• Google Sheets & Google Docs
• Microsoft Office
• Billing & Payment Processing
• Cash Handling & POS
• Data Entry & Record Management
• Customer Relationship Management
• Multitasking & Problem Solving
• Event Logistics
• Vendor Coordination
• Quick Book Experience
• Payroll & HR Administration
TECHNIAL SKILLS
Canva Google Sheets Google Docs Google Workspace Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint Instagram Facebook QuickBooks POS Systems Data Entry LANGUAGES
• English: Professional Working Proficiency
• Sinhala: Native / Fluent
• Tamil: Basic
• Spanish: Basic
Awards & Certificates
• Certificate of Professional Competency in Advanced Administrative Operations & Office Management
• Certificate of Competency in Cash Handling, Financial Administration & Accounts Support
• Certificate of Competency in Human Resources Administration & Workforce Coordination
• Certificates Association of Accounting Technicians (AAT) Level 1 & Level 2
• Certificate in Practical Payroll & HR Management References
Non – Relative
Manjula Hemantha Geekiyanage
Norco, CA
Non - Relative
Shabeena Perera
Anaheim, CA
IPAM Campus
Colombo, Sri Lanka
Thisara Rathnaweera
Director & CEO
*****@****.**
Wimal Yoghurt PVT Ltd
Madampe, Sri Lanka
Cambridge College of British English
Panadura, Sri Lanka
Christeen Rozairo
Branch Manager
Salon Mali
Madampe, Sri Lanka
+94 77 574 955
*************@*****.***