Dependable Election and Administrative Support Professional
Resume:
AMBER WATTS
***************@*****.***
SUMMARY OF QUALIFICATIONS
● 25+ years Customer Facing Experience
● 10+ years Administrative Experience
● Problem Solving Skills
● Employer Loyalty and Dependability
CAREER PROGRESSION
GWINNETT COUNTY VOTER REGISTRATIONS AND ELECTIONS MARCH 17, 2026 – PRESENT TEMPORARY CLERICAL II - RECEPTION, OUTREACH AND EDUCATION – GWINNETT COUNTY DEPUTY REGISTRAR
Responsible for opening and closing the reception area at appropriate times, answering the phone, assisting walk-in voters with all voting issues, transferring calls on the five9 call system, getting voters to the correct information team or department, data entry, recruiting poll officials, community outreach and education.
● Attention to detail is essential while multitasking to ensure that the voters get the correct information.
● Accepts voter registrations and assists voters with paperwork and election needs.
● Demonstrates excellent voter/staff relationships while maintaining professionalism in a timely manner.
● Demonstrates an understanding of the election process in detail. LITTLE BARN August 2019 – January 2022
Certified food handler/ customer service specialist - Lawrenceville, Georgia Leadership, problem solving, customer service, answering phones, taking orders on POS.
● Attention to detail while multi-tasking - answering the phone, taking orders, serving orders, collecting monies and credit card processing.
● Delivered exceptional customer service, consistently exceeding customer expectations.
● Demonstrated leadership skills through training new employees as well as cross-functional training.
● Problem solving skills, resolving complex issues in a timely manner with a focus on customer satisfaction.
Church Of The Way
Administrative Assistant – Atlanta, Georgia 2010 - 2020 Responsible for printing, mailings, running secure children’s check-in systems, background checks, taking credit card payments, counting monies, banking, data entry for church records and personalized tax statements, creating and running A/V slides for services, maintaining office supply and janitorial supply inventory, upkeep/maintenance on all computers and technical equipment and devices, assisting all departments in any manner needed. This job started on a volunteer basis.
● Collaborated with various departments to support daily administrative operations.
● Assisted with the creation of presentations and reports, contributing to the effective communication of company data and initiatives.
Amber Watts 678-***-**** Page 2 of 2
● Demonstrated commitment to organizational goals and values, with a history of long-term employment and growth.
● Handle incoming calls, provide correct information, and direct inquiries to appropriate departments, maintaining professionalism and efficiency.
Church Of The Way
Staff, Leadership Team 2015
Promoted to paid staff and member of the leadership team.
● Leader over several volunteer groups.
● Played a key role in the leadership team, contributing to strategic decision-making and operational planning.
● Demonstrated problem-solving skills in resolving complex issues and challenges. EDUCATION & CERTIFICATIONS
WRIGHT STATE UNIVERSITY Dayton, Ohio
1996 - 1999
83 credit hours earned towards a science major
Graduated Kettering Fairmont High School with Honors Dayton, Ohio
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