Receptionist & Front Desk Coordinator

Bianca Ashleck:

Receptionist

**** * ***** **, ****** Arrow, United States, 74012, 918-***-****, Bianca.ashlock **@*****.***

Professional summary

Receptionist with 5 years of experience in streamlining front desk operations and enhancing visitor experiences. Demonstrates

strong conflict resolution and customer engagement skills, effectively collaborating with team members to optimize processes and

improve client satisfaction. Committed to maintaining accurate records and supporting administrative efficiency, while aspiring to

further develop organizational and time management skills in a dynamic environment.

Employment history

Receptionist, Jun 2020 - Apr 2022

Rose Hill Funeral Services, Tulsa

© Managed front desk, enhancing visitor experience and reducing wait times by 15 minutes.

© Coordinated appointment scheduling, ensuring seamless operations and improved client satisfaction.

© Handled inquiries with professionalism, increasing client retention and positive feedback.

© Maintained records accurately, contributing to efficient data retrieval and office organization.

Waitress, Sep 2021 - Present

Arena Pub n Grill, Downtown Tulsa

* Serve patrons efficiently, ensuring a pleasant dining experience.

© Handle up to 50 customers per shift, maintaining high satisfaction.

© Collaborate with kitchen staff to ensure timely order delivery.

© Resolve customer complaints swiftly, enhancing service quality.

Receptionist, Aug 2024 - Present

Benchmark Monument, Utica

© Manage front desk operations, enhancing visitor experience and streamlining communication.

© Coordinate scheduling and appointments, ensuring efficient office workflow.

© Handle inquiries and resolve issues, contributing to improved client satisfaction.

© Maintain accurate records and databases, supporting administrative efficiency.

© Collaborate with team members to optimize reception area processes.

Education

High School Diploma, Aug 2018 - May 2022

Jenks High School, Jenks, Ok

Skills

Conflict Resolution, Customer Engagement, Time Management, Organizational Skills.

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