Administrative & Reception

KERESHA CHETTY

* **** ******, *********, *******, 209*-***-*** 1795 ***************@*****.***

PROFILE

Reliable and proactive with experience in administration, reception, medical billing, customer service, and sales support. Organised, detail-oriented, and able to manage multiple responsibilities independently and effectively. KEY SKILLS

• Office Administration & Reception

• Medical Billing & Claims Processing

• Customer Service & Frontline Support

• Sales Assistance

• Time Management & Organisation

• Teamwork & Communication

PROFESSIONAL EXPERIENCE

Jullo Rehab Centre — Admin & Receptionist

• Managed patient booking, file management, and front desk reception.

• Processed medical billing and verified claims with medical aids.

• Supported daily operations for an Addictionologist/GP practice.

• Used Sage for billing and record-keeping.

Miladys — Sales Associate & Cashier

• Assisted customers with purchases and returns, delivering excellent service.

• Managed cash register operations accurately.

• Helped resolve customer concerns and maintain satisfaction.

• Worked as part of a team to reach sales targets. Litepro Kenny’s Electrical — Administrator

• Handled daily administrative tasks, scheduling, filing and maintaining the office.

• Organized and prioritised workloads to meet deadlines. British International Removals – Office Administrator/Receptionist

• Managing client consultation bookings efficiently.

• Handing and processing sea freight claims with accuracy.

• Utilizing Microsoft Word, Excel and WhatsApp for daily tasks.

• Answering and directing incoming calls.

• Capturing and recording potential client leads.

EDUCATION –

Matric Certificate — Completed 2016/ Bachelor’s Pass

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