ZIZIPHO MSINDWANA
Johannesburg, Gauteng
*************@*****.***
Professional Profile
Professional and detail-oriented Administrative and Customer Service professional with experience in administration, customer service, control room operations, internal sales support, and online business management. Holds an N5 Certificate in Marketing Management with strong computer, communication, data capturing, and organizational skills. Core Competencies
Internal Sales Support, Customer Service, Sales Administration, Telephone & Email Communication, Microsoft Word, Excel, Outlook, Data Capturing, CRM Systems, Teamwork, Time Management, Attention to Detail.
Experience
WatchTower Group – Control Room Operator (2022–2024) Handled customer enquiries, monitored CCTV and alarms, logged incidents, updated records, coordinated emergency responses and prepared reports. 3 Way Marketing – Customer Service Consultant (2021–2022) Assisted customers, processed orders, achieved sales targets, resolved complaints and maintained customer records.
Sneaker Infinity – Owner (2024–Present)
Manage an online sneaker retail business, market products on social media, process orders and payments, and provide customer support.
Education
N5 Marketing Management – Northlink College
National Senior Certificate (Matric)