Direct Support Professional and Office Assistant
Resume:
Colby Dixon
Lynchburg, VA *****
***********@*****.***
Work Experience
Direct Support Professional
Horizon Behavioral Health - Lynchburg, VA
January 2017 to Present
Communicates and interacts effectively and tactfully with residents, visitors, families,peers and supervisors
Provides resident supervision and/or assistance with activities of daily living, (ADLs): bathing, dressing, grooming, toileting, incontinent care, transferring, feeding, communication, ambulation, and documents ADLs provided by employee
Answers residents' call bells promptly and courteously Observes residents for changes in condition or behavior and promptly reports thesechanges to appropriate licensed nursing personnel
Provides basic First Aid and CPR when necessary and maintains current certificationPrepare investigative inquiries in accordance with the Privacy Act, to include but not limited to vouchers for employment, educational, and residential record providers, social and professional sources, local law enforcement agencies, and other record and source providers as necessary. Office Assistant
Heritage Elementary School (Lynchburg City Public Schools) - Lynchburg, VA September 2015 to Present
• Able to handle and react to potential volatile situations and take appropriate action.
• strong interpersonal skills and patience
• Work with students and or other staff members during student reflection period on issues such as behavior management and the prevention of undesirable behaviors that resulted in a student being suspended.
• Refer behavior problems to Assistant Principal.
• Knowledge of conflict resolution techniques.
• Have the ability to interpret and establish appropriate rules, methods and techniques in maintaining a disciplined academic environment.
• Knowledge of Microsoft Office software
• Assist secretary, and fill in when secretary is absent
• Knowledge in record management, registering visitors using online technologies
• Assessing parents/visitor’s needs.
• Knowledge in receiving, copying, and delivering documents to the appropriate worker. Answering multi-line phone system, assessing needs and directing calls appropriately.
• Collecting incoming mail and documents from a variety of internal and external sources.
• Perform clerical duties such as copying faxing filing etc.
• Enter client information into to computerized files. Lead Teacher
APPLETREE DAYCARE - Raleigh, NC
2007 to Present
Work as a member of a co-operative team in order to provide an appropriate educational program for the group/groups of children within the service.
• Ensure that the policies of the department and the Funding Authorities are implemented in providing appropriate care and educational programs for children.
• Responsible for the coordination of the activities of a group of children for short periods of time throughout the day.
• Assist the team leader with the recording of children's records and other activities.
• Provide a healthy, safe and welcoming environment.
• Assist the supervisor as required in setting up and cleaning away equipment, attending to the needs of children, administrative duties, and any other tasks incidental to the primary contact role.
• Assist with the indoor and outdoor supervision of the children.
• Attend to physical needs of the children.
• Work as a member of a co-operative team, sharing housekeeping duties.
• Responsible to and work under the direction of a supervisor who is regularly present in the room.
• Assist with minor repairs to equipment.
Work with foster children.
• Assist in developing a good relationship with families/care givers.
• Follow housekeeping practices which ensure that equipment is maintained at an optimal level.
• Organize a pleasant, welcoming and safe environment for children and staff.
• Undertake the physical duties involved in working with young children in an early childhood setting on a daily basis.
• Set up and pack away indoor and outdoor environments at the center. Direct Support Professional (DSP)
Central Virginia Training Ctr - Madison Heights, VA January 2016 to January 2017
Performs daily tasks, including checking vital signs Is knowledgeable of the individualized care plan for residents, and provides support tothe residents according to their care plan. Contributes to the care planning process by providing the Nurse Supervisor or other care planning staff with specific information and observations of the residents' needs and preferences
Possesses the ability to follow complex written and oral directions Communicates and interacts effectively and tactfully with residents, visitors, families,peers and supervisors
Provides resident supervision and/or assistance with activities of daily living, (ADLs): bathing, dressing, grooming, toileting, incontinent care, transferring, feeding, communication, ambulation, and documents ADLs provided by employee
Answers residents' call bells promptly and courteously Observes residents for changes in condition or behavior and promptly reports thesechanges to appropriate licensed nursing personnel
Provides basic First Aid and CPR when necessary and maintains current certificationPrepare investigative inquiries in accordance with the Privacy Act, to include but not limited to vouchers for employment, educational, and residential record providers, social and professional sources, local law enforcement agencies, and other record and source providers as necessary. Customer Service/Sales Rep
Gap INC - Raleigh, NC
February 2006 to May 2007
Stock, Clean
• Program and the physical environment when necessary.
• Supervised and trained staff
• Maintained a safe, clean, appealing environment. Education
Bachelors in Criminal Justice
Shaw University - Raleigh, NC
September 2011 to May 2014
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