Inventory & Customer Operations Specialist
Resume:
ERICA MANNING
Arlington, TX *****
***************@***.***
WWW: My Work Preferences
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
• Inventory control
• Stock analysis
• Supply chain
• Database management systems
• Customer relationship management
03/2024 to Current
EDM
Grand Prairie, Texas
Inventory Specialist
• Conducted stock audits to maintain accuracy of inventory records.
• Resolved discrepancies with suppliers to enhance delivery schedules.
• Identified unproductive inventory for disposition, optimizing stock productivity.
• Developed and implemented efficient inventory control systems.
• Monitored database system for timely preparation and delivery of customer orders. 09/2020 to 03/2024
HAWAIIAN BROS
Arlington, TX
Manager
• Streamlined daily operations, improving restaurant workflow and boosting customer satisfaction.
• Managed inventory to ensure timely restocking of supplies and ingredients, supporting uninterrupted service.
• Coordinated training sessions for new hires, promoting teamwork and establishing standards of excellence.
• Ensured compliance with industry regulations and company policies to maintain operational integrity. 06/2017 to 08/2020
TARGET LOGISTICS
Customer Service Lead, Remote
• Improved customer satisfaction by promptly addressing inquiries and resolving requests.
• Provided exceptional service through direct face-to-face and phone interactions.
• Facilitated meaningful customer conversations, utilizing strong interpersonal skills.
• Collaborated within teams to improve workplace productivity and efficiency.
• Conducted thorough research and data analysis to support strategic planning initiatives. HIGH SCHOOL DIPLOMA 06/2016
Saginaw High School, 800 N Blue Mound Rd. Saginaw, TX
• LEASING TECHNIQUES &BASIC FAIR HOUSING WORKSHOP
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
CERTIFICATIONS & LICENSES
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