Dorina Cole
Houston, TX *****
832-***-**** **********@*****.***
Professional Summary
Experienced Security Supervisor with over 4 years of security experience in commercial, event, and customer-focused environments. Skilled in supervising security staff, managing access control, verifying credentials, responding to incidents, preparing reports, and maintaining a safe and professional environment. Strong background in event security operations, team coordination, customer service, and conflict de-escalation. Holds a Texas Level II Non-Commissioned Security Officer License with proven ability to remain calm and effective in fast-paced situations.
Professional Experience
GardaWorld / Best Management — Houston, TX
Security Supervisor / Event Staff Supervisor
December 2025 – Present
Supervise event security staff and support daily security operations.
Assign posts, monitor staff performance, and ensure proper coverage.
Manage access control, credential verification, and guest safety procedures.
Provide leadership and direction to security personnel during events.
Respond to incidents, complete reports, and communicate with management.
Maintain professional standards while enforcing security policies.
Safe Management — Houston, TX
Security Officer / Event Security Staff
July 2025 – December 2025
Provided security services for events and high-traffic environments.
Checked credentials, monitored entrances, and enforced security procedures.
Assisted with crowd management and maintaining a safe environment.
Reported incidents and communicated with supervisors and team members.
Provided professional customer service to guests and clients.
Allied Universal — Houston, TX
Security Professional
May 2022 – July 2025
Provided security services for commercial facilities and client locations.
Conducted access control, visitor screening, and credential verification.
Monitored assigned areas and identified safety concerns.
Responded to incidents and completed detailed reports.
Assisted with emergency procedures and maintained a secure environment.
Delivered professional service while enforcing company policies.
Bath & Body Works — Houston, TX
Retail Associate
July 2024 – Present
Provide excellent customer service in a fast-paced retail environment.
Resolve customer concerns professionally and efficiently.
Support daily operations, organization, and team goals.
Maintain a welcoming and safe environment for customers and employees.
Licenses & Training
Texas Level II Non-Commissioned Security Officer License
Unarmed Security Training
De-escalation Training
Education
University of Phoenix
Some College Coursework Completed