Trisha Taylor

Trisha Taylor

+1-312-***-**** ************@*****.***

SUMMARY

Provide professional remote customer support by responding to inquiries, scheduling transport services,

updating customer records, handling billing questions and communicating with drivers to ensure timely

deliveries. Manage multiple tasks efficiently in a fast-paced environment while maintaining accurate

documentation and courteous service.

EXPERIENCE

Massage Therapist

Self Employed November 2020 to Present

Providing therapeutic and relaxation massage tailored to client needs. They assess muscle

tension, support pain relief and mobility, and create a safe, welcoming environment. Strong

customer service, clear client documentation, and professional ethics are key.

Virtual Customer Service Representative

Sophie’s April 2022 to January 2024

Organized and customer-focused virtual assistant experienced in managing customer inquiries

scheduling orders coordinating deliveries and supporting daily business operations. Proficient in

Microsoft Office Google Workspace and online communication tools, dedicated to excellent

customer service and smooth business operations

Receptionist/Administrative Assistant

Alani Massage Spa December 2020 to August

2022

Assisted clients, managed scheduling, handled emails, maintained confidential records and

provided customer service.

Customer Service Representative

FALCON TRANSPORT June 2016 to April 2019

Provide professional remote customer support by responding to inquiries, scheduling transport

services, updating customer records, handling billing questions and communicating with drivers to

ensure timely deliveries. Manage multiple tasks efficiently in a fast-paced environment while

maintaining accurate documentation and courteous service.

EDUCATION

The soma institute of Chicago degree : Trade school,

Chicago, IL

March 2017 to April 2018

Rich Central Campus High School degree : High school diploma,

Olympia Fields, IL

September 2012 to May 2015

SKILLS

• Research

• calendar management on Google Workspace and Outlook. Email handling and inbox organization.

Customer support via chat or email. Data entry and spreadsheet management. Basic travel coordination.

Tools, Google Workspace, Microsoft Office, Trello, Asana, Zoom. Work experience, virtual assistant freelance

• Google Workspace

• Social media content creation

• Appointment scheduling

• Writing skills

• Marketing

• Google Docs

Phone Number : +1-312-***-****

Email : ************@*****.***

Address : 60 Jordan St

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