Admissions & Operations Coordinator

Cheryl L. Bennett

*** ***** **** ****

Spanish Fork, UT 84660

801-***-****

*************@****.***

My Work Attitude

I love and enjoy people. I am excited to be with and meet new folks I have not met. I appreciate them and strive to make them comfortable in any setting. I am very motivated and enthusiastic and love a challenge. Skills

• Microsoft Office Applications, Excel

• Word, Adobe, Junction, Best Notes, Optimizer, Blue Step

• Telephone Etiquette

• Strong Intrapersonal and Oral/Written Communication Skills

• Database Management

• Accounting Skills/Accounts payable and Receivables/ Quick Books

• Human Resource Skills/Interviewing and Onboarding

• Scheduling and Time Management Skills

• Initiative/Good Judgement/Ability to work independently

• Keyboarding 57 WPM/4500 KPH Ten Key

Experience

Bob’s Express Video, 01/1990 to 07/1998 Operations and Store Manager

• Hired, Onboarded, Directed and Supervised company personnel

• Developed and Implemented payroll and scheduling procedures

• Maintained entire company stock and inventory

• Bank Reconciliations, Accounts Payable and Receivable

• Initiated and Developed end of month reporting

• Tracked video rentals and sales profits

• Resolved customer complaints

RedCliff Ascent, 07/1998 to 12/1998 Receptionist

• Meeting and greeting the public

• Answering multiple phone lines in a timely and courteous manner, directing calls

• Scheduling meetings and facilities for executives

• Maintaining office records, files and supplies

• Making travel plans and itineraries for executives

• Database entry/Accounting entry

• Prepared letters and correspondence for executives, monitored emails

• Hippa trained

• Utilized office equipment/maintenance and supplies

• Database management

• Assisted HR with multiple tasks

RedCliff Ascent, 12/1998 to 02/2013, Administrative Assistant/ Admissions

• Marketing/Maintaining relationships with referring professionals and referral sources

• Selling the program/Accounts Receivable

• Gathering and gathering medical, psychological and psychiatric information for perspective students to determine eligibility for enrollment

• Obtaining completed enrollment documents, financial contracts and HIPPA documents

• Negotiating and obtaining payments, pre-certification and billing with medical insurance companies

• Managing and coordinating admissions appointments/times between two office and multiple staff

• Operation of base radios to dispatch staff

• Daily Database entry and management

• Creation of spreadsheets and monthly reports

• Developed Policy and Procedure templates

• Daily use of multiple computer programs

• Used email and social media to communicate with referring professionals

• Assisted in account collection and medical billing Magellan Academy, 07/2013 to Present, Administrative Assistant/Office Manager/Admissions

• Marketing/Maintaining relationships with referring professionals and referral sources

• Accounts receivable and payable/Payroll, Bank Reconciliations/Human Resources Assistant

• Gathering medical, psychological and psychiatric information for perspective students to determine eligibility for enrollment/ scheduling enrollments

• Obtaining completed enrollment documents, financial contracts and HIPPA documents

• Negotiating and obtaining payments, medical pre-certification and billing information

• Collaborating with State Agencies regarding licensing practices, monitoring and reporting

• Database entry and management

• Creation of spreadsheets

• Daily use of computer programs/computer skills

• Creating and adhering to budgets

• Staff scheduling and supervision of trainings

Summary of Experience:

• 30 years of management experience

• 30 years of customer service experience

• 26 years Administrative Assistant

Education:

• Spanish Fork High School (Spanish Fork, UT) 1986 High School Diploma

• Utah Valley University (Orem, UT) 1986-1988

AS Degree, Business Management

References:

• Brent D. Peterson, Chairman, Peterson and Gillespie International 801/362/5643 *****@********.***

• Chad Lind, Assistant Program Director, Magellan Academy 801/227/4905 ********@*****.***

• Eunice Cole, Administrative Assistant, RedCliff Ascent 435/691/1004 *******@**************.***

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