Business Data Analyst with KPI Dashboards

VIHARIKA K

Dallas, TX 682-***-**** Email : ***********@*****.*** LinkedIn Available on Request

PROFESSIONAL SUMMARY

Business and Data Analyst with 4+ years of experience across healthcare, banking, and enterprise environments, supporting business reporting, operational analysis, financial reporting, and KPI tracking. Experienced in working closely with stakeholders to understand requirements and translate them into structured reporting solutions, dashboards, and analytical insights. Comfortable working in Agile environments and collaborating with cross-functional teams to support reporting accuracy, decision-making, and process improvements.

TECHNICAL SKILLS

Data & Reporting Tools: Power BI, Excel (Advanced), Power Query, KPI Dashboards, Ad-hoc Reporting

Data Analysis: SQL (Joins, Aggregations), Data Validation, Data Reconciliation

Business Analysis: Requirements Gathering, Process Mapping, Gap Analysis, User Stories, UAT Support

Operations & Finance Support: Operational Reporting, Financial Reporting Support, KPI Tracking, Performance Metrics, Trend Analysis, Dashboard Development

Tools: Jira, Confluence, Microsoft Office Suite, Visio (Basic)

Methodologies: Agile, Scrum, SDLC

PROFESSIONAL EXPERIENCE

Business / Reporting Analyst The Cigna Group Remote Oct 2024 – Present

Collaborate with business stakeholders to gather, analyze, and document detailed business and reporting requirements related to healthcare operations, ensuring clarity of expectations and alignment with business objectives.

Support the development and maintenance of KPI dashboards used by business teams for monitoring performance trends and supporting day-to-day decision-making.

Perform detailed validation of reports and datasets to ensure accuracy, consistency, and reliability of business reporting outputs before they are shared with stakeholders.

Participate actively in Agile ceremonies such as sprint planning, reviews, and requirement discussions to ensure smooth coordination between business and technical teams.

Assist in UAT testing activities by validating business scenarios and ensuring that developed reports meet the intended requirements and functional expectations.

Monitor operational metrics on a regular basis and support discussions with teams to identify reporting gaps and improvement opportunities.

Business Analyst Morgan Stanley Atlanta, GA Dec 2023 – Oct 2024

Gathered and documented financial, operational, and reporting requirements from business stakeholders, ensuring all reporting needs were clearly captured and understood.

Supported the preparation of financial and management reports by working with structured datasets and ensuring data accuracy during reporting cycles.

Performed detailed data validation and reconciliation activities to ensure consistency between source systems and reporting outputs.

Collaborated with cross-functional teams in Agile environments to support reporting enhancements, requirement clarifications, and delivery timelines.

Assisted in testing and validation of reporting dashboards and financial reports prior to production release to ensure business readiness.

Documented reporting logic, business rules, and data definitions to maintain transparency and support future enhancements.

Junior Business / Data Analyst Virtusa Corporation Hyderabad, India Jun 2020 – Jul 2022

Assisted in gathering business requirements and documenting functional specifications for reporting and analytics projects across operational domains.

Assisted in building KPI dashboards and operational reports to help business teams track performance and monitor key metrics effectively.

Worked closely with stakeholders to understand reporting needs and translate them into structured reporting requirements for development teams.

Performed data validation checks and supported reconciliation activities to ensure accuracy and reliability of reporting outputs.

Assisted in UAT testing cycles by validating test scenarios and reporting outputs against business requirements.

Contributed to Agile ceremonies, documentation updates, and coordination activities to support smooth project execution.

EDUCATION

Master of Science in Computer Science University of Texas at Arlington, Texas 2024

Bachelor of Technology in Information Technology Siddharth Institute of Engineering and Technology, India 2021

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