Customer-Focused Barista and TEFL Tutor
Resume:
Alona Robinson
*************.**@*****.***
Washington, D.C 20032
EXPERIENCE & EDUCATION
Bistro Du Jour, The Wharf - Barista/Bartender
August 2025 - May 2026
● Warmly welcome and greet guests as they arrive and depart
● Preparing and serving a variety of hot and cold coffee, tea, and alcoholic drinks.
● Creating batches of flavored teas, draft lattes, and cocktails
● Keeping garnish stocked up and healthy
● Keeping a clean and organized bar area and pastry set up PREPLY, Online - TEFL Tutor (Teaching English as a Foreign Language)
October 2024- November 2025
● Providing individualized English instruction and support to students around the world
● Work with many different accents
Gong Cha, Chinatown — Milk Tea Barista
December 2024- Present
● Crafted and served a variety of menu items, maintaining quality and company standards
● Handled high-volume customer interactions with calm and professional demeanor
● Ensured compliance with food safety standards, leading to 100% pass rate on health inspections
TEFL Certificate - Samara, Costa Rica
September 2024- October 2024
● Completed 160 hours of in person training
● Taught beginner, intermediate, and advanced levels of English to Costa Rican students with a variety of learning styles
CR Noma, Noma — Server
March 2024- September 2024
SKILLS
● Adaptability
● Kind and Positive
Attitude
● High Quality
Customer Service
● Great
Communication
● Working well under
pressure/
strenuous
circumstances
● POS. OpenTable,
and Resi experience
LANGUAGES
● Intermediate Level
Spanish
● Familiar with ASL
EDUCATION
● High School Diploma
● Some College
● Provided friendly and professional table service to restaurant customers
● Stayed current on menu items and always provided excellent customer service Study Abroad Program, University of New Haven
September 2023- December 2023
● Full Time Student (Seville, Spain)
Levain Bakery, Georgetown — Cookie baker, Retail Team Member March 2023- August 2023
● Worked as a Barista, serving coffee, tea, and refrigerated drinks to customers
● Maintain product knowledge of all baked goods and allergens Little Lights Center, Eastern Market — Social, Emotional, Learning Tutor
February 2023- July 2023
● Provided social and emotional support to students Pre-K - 4th grade
● Assisted site leader in different tasks pertaining to the children's needs
● Facilitated one-on-ones’ with 5-10 students per shift, logging the progress Study Abroad Program, University of New Haven
September 2022- December 2022
● Full Time Student (Turrialba, Costa Rica)
El Bebe/Circa, Navy Yard—Hostess
October 2021- July 2022
● Warmly greeted and escorted guests to their assigned tables seating 300- 500 people per shift
● Managed 2 phone lines and facilitated over 20+ calls/day for reservations, online orders, and connecting staff to managers
● Maintained a clean and organized host station, entrance, and waiting area
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