FELICIA BOWMAN
**** ***** **** **. ***. *A / Bronx, NY 10462 / 718-***-**** ********@******.***
SUMMARY OF QUALIFICATIONS:
Proficient with MS Word, and Outlook, Strong knowledge of administrative and clerical procedure
Excellent oral and written communication skills Strong case management skills and Caseworker, Housing Specialist
Peer Specialist Certification, Food Handler Certificate, CPR Certificate
EMPLOYMENT HISTORY:
Good Temps, Brooklyn, NY 07/2016-9/2019
(Assignments: Dept. of Education, Human Resources Administration, NYC Transit Authority, Dept. for the Aging)
Data Entry Key
Input and verify data and prepare materials for scanning/printing, ensuring the of data at multiple processing points.
Validated that scans and data match the appropriate sources. Performed other office duties as needed.
Goodwill Industries, Bronx, NY 06/2017-02/2019
Peer Advocate/Housing Specialist
Provided linkages to services such as mental health counseling and housing.
Scheduled and conducted new intake interviews facilitated groups.
Planned and escorted clients on field trips. Assisted clients with applications for housing and other services.
Pibly Residential Programs, Inc 01/15/21-04/23/21
Counselor/ Apartment Treatment Program (ATP)
Maintain primary responsibility and accountability for assigned caseload of clients.
Assessment of resident’s functional abilities and service needs, development of service plans with resident’s input aimed at assisting resident to establish and accomplish goals in putting case notes in awards
Harlem Dowling West Side Center 09/24/21-12/22/21 Classroom Assist (Seasonal)
Responsible for the implementation of after-after-school activities for groups of students Provide supervision and guidance to students in the after-school program.
Baltic Street AEH, Inc. 09/12/22-03/20/23
Peer Specialist/Housing Specialist
Submit electronically supportive housing application (2010e Form) Provide program participants with linkages and referrals, and case coordination with other services including mental health, education, medical, social, financial, and housing.
Maintain program, and client records promptly, consistent with all applicable policies, rules, regulations, and procedures.
Facilitate dual diagnosis groups.
Carter Burden Luncheon Club for Older Adults
Assistant Director/Caseworker
Coordinate applications for entitlements and follow-up regarding additional needed services.
Provide supportive counseling in a way that will enable clients to maintain their independence and remain safely in the community.
Maintain accurate, timely/up-to-date case records and complete statistics as required by NYC Aging. Recruit clients and implement socialization groups based on perceived needs and interests.
EDUCATION/TRAINING
Mabel Dean Bacon Vocational High School
HS Diploma & Business DiplomaCommunity Access Inc.
Howie the Harp: Forensic Peer Specialist Training ProgrCommunity icate: Forensic Peer Specialist Training Program