Remote Administrative & Data Entry Clerk

CHERI DEAN

Administrative and Data Entry Clerk

*********@*****.*** Stafford, 22554 826-***-**** LinkedIn Summary

Dependable and detail-oriented Administrative Professional with extensive experience in data entry, document formatting, and financial record-keeping. Proven ability to manage digital files, maintain confidentiality, and support daily operations with accuracy. Adept at remote collaboration and possess strong administrative skills. Eager to leverage a meticulous approach to enhance Waga Energy's operational efficiency and ensure smooth daily functioning.

Work Experience

Bookkeeping Specialist & Financial Strategist, Dean Bookkeeping, Stafford, USA 2025 – 2026

Recorded financial transactions into company account ledgers using spreadsheets or accounting software.

Audited account ledgers for accuracy and rectified errors, including duplications and typos. Maintained precise financial transaction records, encompassing income and expenses. Managed accounts payable and receivable processes. Reconciled accounts by comparing bank statements with internal records. Organized invoices, receipts, payment records, and all financial documentation. Maintained accurate spreadsheets and detailed bookkeeping records. Supported accounting operations through diligent data entry and documentation. Facilitated tax payments and returns.

Ensured compliance with financial reporting regulations, adhering to Generally Accepted Accounting Principles (GAAP).

Generated key financial reports, including income statements, balance sheets, cash flow statements, AP, and AR statements, utilizing spreadsheets and accounting software. Applied analytical skills to identify and resolve financial errors or discrepancies. Demonstrated foundational knowledge of bookkeeping and accounting methods, including double-entry, accrual, and cash accounting.

Utilized strong mathematical abilities for debit and credit calculations and account reconciliations.

Possessed understanding of basic tax liabilities, including payroll and sales tax. Processed payroll accurately and efficiently.

Prepared customer invoices and submitted vendor payments for services rendered. Entered transactions into QuickBooks software.

Conducted necessary research to support financial operations. Ensured financial records were systematically organized, complete, and current. Upheld strict confidentiality regarding all client information. Operated independently, consistently meeting deadlines while maintaining a high degree of accuracy.

Disability Integration Specialist, North Carolina Department of Public Safety, Division of Emergency Management, Raleigh, USA

10/2020 – 02/2022

Developed, implemented, and evaluated comprehensive plans, policies, and procedures, with a focus on the Americans with Disabilities Act (ADA), emergency programs, and North Carolina Emergency Management (NCEM) services.

Coordinated all facets of disability integration, including managing committees, chairpersons, and a daily participant base of 100 individuals.

Assessed the efficacy of newly implemented methods and devised strategies for evaluating program effectiveness.

Continuously recruited individuals with intellectual and developmental disabilities to participate in committees.

Delivered specialized programs and training sessions throughout North Carolina. Created and managed all associated training materials, documents, and publications from conception through publication.

Integrated developed plans into the state's comprehensive emergency management plan. Reviewed emergency plans formulated by local governments, providing recommendations concerning accessibility enhancements.

Participated actively in major response and recovery operations. Served as a liaison with local tribal governments to support emergency planning and coordination during disaster events.

Sr. Program Manager – Mass Care, Safety, and Continuity Coordinator, Newport News Department of Human Services, Newport News, USA

08/2018 – 10/2020

Oversaw Mass Care operations, including the supervision and training of 13 shelter teams. Updated the Mass Care Annex within the city's comprehensive emergency management plan.

Developed and planned jurisdiction-wide evacuation assembly center strategies for both radiological and non-radiological emergencies.

Formulated and planned a jurisdiction family assistance center strategy. Designed and developed the Mass Care components for the jurisdiction's Radiological Emergency Plan.

Established training requirements and created curricula for shelter teams, shelter managers, and business safety wardens.

Coordinated external training opportunities for staff. Provided strategic recommendations to senior management on policy development and program direction for shelter operations.

Administered the DHS Everbridge system, managing shelter team assignments and issuing emergency notifications.

Completed comprehensive after-action reports following DHS team activations. Researched state, federal, and local disaster preparedness and response mandates, focusing on issues such as firearms in shelters, sex offender policies, ADA requirements, Limited English Proficiency (LEP) protocols, and diverse communication methods including picture boards, sign language interpreters, and multilingual resources. Functioned as the COOP (Continuity of Operations Plan) Coordinator, responsible for maintaining and transporting backup files to support emergency response and deployment. Managed the maintenance, training, and exercises related to departmental continuity operations.

Oversaw the department’s initiation, operational phases, and reconstitution processes. Designed and executed tabletop and functional exercises to assess departmental response capabilities.

Represented the Department of Human Services (DHS) in the Emergency Operations Center (EOC) as needed.

HS-STEM Intern, U.S. Department of Homeland Security, New York, USA 2017 – 2017

Collaborated with the Science and Technology Directorate of the U.S. Department of Homeland Security to develop job aids, quick sheets, and educational materials for Radiological Operations Support Specialists (ROSS). Authored five radiation-specific job aids accompanied by parallel PowerPoint presentations to facilitate training.

Financial Manager/Rep Payee & Personal Caretaker, Nina Payne, Newport News, USA 2013 – 2015

Managed finances as the designated representative payee for Social Security funds. Provided crisis intervention services as required. Monitored and implemented the general treatment plan established by Hospice care. Assisted the client with all aspects of daily living skills. Transported the patient to all medical appointments and family interactions. Tax Preparer & Office Lead, Jackson Hewitt, Renton, USA 2011 – 2013

Provided a range of tax services for both businesses and individuals. Audited tax returns prepared by other tax professionals. Conducted fraud investigations.

Handled sensitive, highly confidential information and addressed diverse matters requiring a strong understanding of tax preparation principles and existing state and federal tax laws. Researched tax-related questions and issues, providing prompt and appropriate responses to clients.

Supervised a team of tax preparers with varying levels of experience in the capacity of office administrator.

Dispatcher for the Department of Defense, Department of the Navy, Department of Defense, Bangor Naval Station, USA

2010 – 2011

Received and dispatched emergency calls efficiently. Compiled statistical data reports, charts, and records based on incoming emergency calls. Assisted with Emergency Medical Dispatch (EMD) protocols for less experienced dispatchers.

Performed assigned administrative duties.

Long-term Care Ombudsman/Advocate, Association of South Central Oklahoma Governments, Duncan, USA

2007 – 2010

Advocated for the rights of residents in long-term care facilities. Investigated resident complaints through thorough interviews and review of pertinent records.

Issued investigation findings to the facility administration and the regional Long-term Care Ombudsman.

Emergency Dispatcher for the Department of Defense, Department of the Army, Fort Sill, Oklahoma, Department of Defense, Fort Sill, USA

2007 – 2008

Received and dispatched emergency calls for police, fire, and EMS services at city, county, and military base levels.

Compiled statistical data reports, charts, and records based on received emergency calls. Supported Emergency Medical Dispatch (EMD) protocols for inexperienced dispatchers. Fulfilled assigned administrative duties.

Tactical Fire Dispatcher, Civilian Fire Alarm Communications & Safety Officer, Department of Defense, Altus AFB, USA

2007 – 2007

Received and dispatched emergency calls.

Compiled and edited statistical data reports, charts, and records based on emergency calls received.

Served as an on-scene tactical dispatcher and safety officer for all fire incidents, developing strategies and tactics for hazmat response.

Managed administrative duties for the fire station. Private Medical Contractor, Department of Social & Health Services, Washington State, USA 1995 – 2007

Provided supervision and care for clients with developmental delays and mental illness. Developed individualized treatment plans.

Conducted family case studies and formulated individual service plans. Trained and monitored the implementation of the general treatment philosophy, adhering to all agency training, guidelines, policies, and procedures. Implemented and monitored behavior plans and goals. Delivered supportive psychological services, including case management, counseling, and crisis intervention.

Disaster Technician and Specialist, American Red Cross, Across the U.S., USA 1988 – 2005

Managed Mass Care operations, addressing emergency feeding and sheltering needs, and served as the lead officer during local and state-level disasters. Maintained confidentiality and security of all client records; processed financial vouchers; managed accounts payable and receivable; prepared accounting and administrative reports for the national office; and audited financial disbursement records. Conducted post-disaster needs assessments for clients within Family Services. Recruited and mentored volunteers for various Red Cross initiatives. Instructed and trained individuals in health and safety, and essential disaster preparedness classes for college courses, businesses, and the public; represented the Red Cross at safety fairs, distributing informational brochures.

Trained and supervised new health and safety instructors, and worked with at-risk youth, gang members, and runaways.

Acted as a Red Cross representative interacting with local media during local and county- level disaster events.

Paralegal Intern, Washington Protection & Advocacy System, Seattle, USA 2000 – 2000

Provided case management and advocacy services in the field of physical and mental disability law.

Managed client intake processes, including needs assessment and determination. Advocated for student rights within K-12 school systems. Developed advocacy publications following comprehensive material and legal research. Volunteer Crisis Worker/Paralegal, Women's Refuge, Everett, USA 1994 – 1996

Delivered crisis intervention and counseling services to women and children experiencing abuse.

Assisted abused women by preparing legal documents to obtain restraining orders and advocated on their behalf in court.

Education

George Washington University, Master of Public Health, Public Health, Washington, USA 01/2022 – 05/2024

Ashford University, Bachelor of Arts, Psychology, Clinton, USA 2008 – 2010

Edmonds Community College, Associate of Technical Arts, Paralegal, Lynnwood, USA 1995 – 2000

Skills

Certificates

QuickBooks Online

QuickBooks Advanced Pro Advisor

QuickBooks Payroll

Dependability Detail-oriented Document Formatting Data Entry File Management Communication Confidentiality Reliability Administrative Skills Remote Collaboration

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