Office Manager & Veterinary Assistant

Laura Brown

Live Oak, CA ***** +1-530-***-**** **********@***.***

Professional Summary

Hard working, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, using seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results driven with passion for growth and efficiency to meet company needs and increase service value

Work Experience

Office Manager/Veterinarian Assistant

Yuba Sutter SPCA Yuba City, CA

July 2000 to June 2024

• Over the years I have learned valuable professional skills for daily operations, duties such as customer service, data entry, scheduling, high volume calls, problem solving, multitasking, money handling, end of the day money closeouts and reconciling, inventory management, training staff, etc. My job also included animal care services as well.

• including but not limited to drawing blood, administering vaccinations, restraint, educating pet health, assisting Veterinarian Technician with pre-operative tasks as needed, maintaining records, problem solving, written and oral, communication, staying calm in high stressed moments. providing comfort to client and patient in stressful/difficult times. Skills

Providing comfort to client and patients in Difficult situations Pet Care Maintain clean and organized work area Problem solving Veterinary Assistant Written communication Following Safety regulations at all times Phone communication Animal Care Staff training Heavy phones Veterinary experience Decision making Discharge planning Data entry Organizational skills Experience administering injections Clear oral/written communication Office management Computer skills Communication with pet owners Customer service Record keeping Telehealth experience Client services Triage Excellent multi -tasking Kennel Experience Veterinary assistant experience Appointment scheduling Clerical experience Sales Restraining/Handling Animals during exams and treatments

Additional Information

References upon request