L A U R E N L A G O W
Workplace C o o r d i n a t i o n • E x e c u t i v e S u p p o r t • F r o n t - o f - H o u s e H o s p i t a l i t y
Plano, TX 75023 469-***-**** ***********@*****.*** P R O F E S S I O N A L P R O F I L E
Polished, Plano-based Workplace & Office Coordinator with 10+ years supporting C-level executives and running day-to-day office operations across multiple locations. Known for warm front-of-house hospitality, meticulous travel and calendar coordination, and discreet handling of confidential matters. Thrives in fast- paced, in-office environments — greeting visitors, coordinating vendors, planning company events, and keeping every detail of the workplace running smoothly. C O R E C O M P E T E N C I E S
Executive & Staff Travel Vendor & Facilities
Management Company Events & Culture
Multi-Office Coordination Front-of-House & Reception Confidentiality & Discretion
Office Supply Inventory Mail, Shipping & Errands Hiring & Interview Scheduling P R O F E S S I O N A L E X P E R I E N C E
Office & Workplace Coordinator Process Home January 2026 – Present
• Screen interview candidates and partner with leadership to move strong talent through the hiring pipeline.
• Schedule meetings and maintain executive calendars, balancing competing priorities with minimal back- and-forth.
• Manage a workroom of six team members, setting expectations, supporting daily workflow, and keeping output on track.
• Coordinate project deadlines and client deliveries, ensuring commitments are met accurately and on time.
• Coordinate all personal needs for leadership, handling sensitive requests with discretion and professionalism.
• Oversee office deliveries and shipments and run daily errands — including bank deposits, PO Box pickups, and supply runs — to keep the business moving.
• Distribute incoming mail and answer incoming calls, serving as a polished first point of contact for visitors, vendors, and clients.
• Organize team lunches and company culture activities that keep morale high and the office energized. Office Manager Tata Consultancy Services December 2024 – January 2026
• Greeted visitors, customers, and vendors at reception, setting a welcoming, professional first impression and ensuring the office stayed clean, orderly, and presentable.
• Provided administrative and executive support to a team of five executives and broader staff, from calendaring to day-to-day needs.
• Coordinated travel — flights, hotels, and itineraries — for executives and employees, including visiting team members from other offices.
• Maintained office supply inventory and partnered with outside vendors to keep operations running smoothly.
• Served as main point of contact for scheduling conference rooms and meeting space across the office.
• Coordinated with IT on shipping and receiving office equipment and managed inbound/outbound logistics.
Executive Assistant to the CEO The Sutton Firm December 2023 – June 2024
• Maintained the CEO's calendar and handled all email correspondence on the executive's behalf.
• Planned travel arrangements for the CEO and family, coordinating complex personal and business itineraries.
• Arranged meetings, greeted guests, and served as central point of contact for all outside vendors.
• Maintained office supply inventory and dispersed incoming mail to the proper departments.
• Supported internal events and team gatherings to keep the office culture warm and connected. Executive Assistant to the CEO PMAM Corporation August 2023 – November 2023
• Maintained the CEO's calendar and planned travel arrangements for two C-level executives and supporting staff.
• Arranged meetings, greeted guests, and prepared conference rooms; maintained the executive conference room reservation calendar.
• Served as central point of contact for outside vendors and maintained office supply inventory.
• Supplied key cards and building access for staff and distributed incoming mail to proper departments.
• Handled incoming and outgoing mail and ran daily office errands as needed. Regulatory Affairs & Environmental Toxicology Mary Kay Global April 2021 – March 2023
• Ensured regulatory compliance for products distributed in the European Union and China.
• Maintained and verified documentation for 1,4-Dioxane and other ingredients of interest to regulators.
• Supported cross-functional teams with accurate, audit-ready records and responsive turnaround. Executive Assistant Thompson Petroleum Corporation March 2012 – February 2021
• Planned travel arrangements for four executives and staff — including visiting employees and guests — coordinating flights, hotels, meals, and multi-leg itineraries.
• Managed the reception area, greeted visitors, and handled media and public relations requests with professionalism and discretion.
• Served as central point of contact for all outside vendors and maintained office supply inventory across the office.
• Planned and hosted company meetings, team events, and conference-room setups; maintained the executive conference room calendar.
• Supplied key cards and building access to staff and distributed incoming mail to the proper departments.
• Handled outgoing shipments, incoming mail, bank deposits, and other off-site errands to keep the office running.
E D U C A T I O N
Bachelor of Arts, Operations Management with Analysis June 2024 University of Arizona
T E C H N I C A L S K I L L S
Microsoft Word • Microsoft Excel • Microsoft Outlook • Microsoft Teams • Executive Travel & Expense Software • Calendar & Conference Room Scheduling Tools K E Y S T R E N G T H S
Adaptability • People Skills • Organization • Attention to Detail • Calendar & Time Management • Results-Driven • Written & Verbal Communication • Discretion • Decision Making • Humility