GIANILDA M. RODRIGUEZ
PROPERTY MANAGEMENT & OPERATIONS PROFESSIONAL
Little Ferry, NJ • 201-***-**** • **************@*****.*** • ********@*****.*** PROFESSIONAL SUMMARY
Dedicated Property Management and Operations Professional with 10+ years of experience in management, leasing, tenant relations, collections, office administration, and customer service. Known for strengthening operations, improving resident experiences, resolving issues efficiently, and building long-term relationships. Bilingual in English and Spanish with a reputation for professionalism, reliability, and accountability. CORE COMPETENCIES
• Property Management
• Leasing & Renewals
• Tenant Relations
• Collections & Billing
• Maintenance Coordination
• Customer Service
• Legal & Eviction Support
• Office Management
EDUCATION
Interamerican University of Puerto Rico
Master of Business Administration (In Progress)
Interamerican University of Puerto Rico
B.A. Criminal Justice, 2004
LICENSES & SKILLS
Licensed NJ Real Estate Agent
PM Foundations Certified
Rent Manager • ManageGo
Microsoft Office Suite
Financial Statement Analysis
Lease & Buy/Sale Agreements
LANGUAGES
English (Bilingual)
Spanish (Native/Bilingual)
PROFESSIONAL EXPERIENCE
NORTHPOINT MANAGEMENT CORP. Property
Manager 2022–Present
• operations. Manage residential and commercial property day to day
• collections, request Coordinate Moved leasing, In renewals, and Moved new out tenant and maintenance screening,
• Support legal matters including evictions and holdover cases.
EYE EXAMINATION CENTER General Manager
2013–2022
• office. Directed daily operations of a busy optical and medical scheduling, • Managed and reporting. insurance authorizations, credentialing,
• support. Delivered exceptional customer service and patient CRAE INVESTMENT Property Manager 2006–2010
• Supervised staff and managed day-to-day property operations.
• Improved billing and collections performance.
• Assisted with acquisition and disposition
recommendations.
DIAZ SAVINON LAW OFFICE Legal Secretary &
Administrative Assistant 2003–2006
• Prepared legal and immigration documents.
• Maintained records, filings, and office administration.