GRTC Transit Driver and Retail Store Leader

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

Richmond, VA

*************@*****.***

DARRY CARTER 1-718-***-****

Store Manager

High-performing Store Manager with 15+ years of experience leading high-volume retail teams, improving operations, and delivering strong financial results. Skilled in training, staff development, scheduling, inventory control, and customer satisfaction. Known for boosting team productivity and driving consistent KPI improvements. Looking to acquire a leadership position that presents an opportunity to design, develop, and implement innovative solutions to help the company meet its business objectives. KFC KBP Foods 2016 - Present

Executes daily operational tasks including merchandise inquires, maintaining store polices, up to date ongoing promotions, reporting, and cash handling.

Motivates team to exceed daily sales goals.

Coach and educate team members in areas of opportunity. Develops weekly schedule based on coverage needed. Responsible for ensuring guest satisfaction during all aspects of their shopping experience

Walmart 2014 - 2016

Set priorities for daily operations and communicate with team members each shift. Oversee New Hire Training and support. Create and maintain schedules based on floor coverage weekly. Run all daily business reporting.

Educate and coach associates to surpass sales quotas each week.

Lead by example providing world class customer service and effective communication.

KFC KBP Foods 2001 - 2014

Responsible for new hire and ongoing training and support for associates.

Provides training and coaching to stores through the area to improve performance with in the district.

Build shift schedules based on store needs.

Preform daily tasks such as delegating work, updating inventory and assisting customers when needed.

Achieved daily, weekly and yearly sales goals.

Associates Degree in Liberal Arts

2018 – 2020

High School Diploma

June 1996

• Promotional planning

• Staff management

• Budgeting and cost control

• Performance analysis

• Training and mentoring

• Stock management

• Store operations

Food Handler’s Certification

ServSafe Manager Certification

Certified Store Manager

Customer Service and Support

Certification

Store Manager

Customer Service Manager

Co Manager

Southern New Hampshire University

George Washington High School

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