Restaurant Operations Leader & Kitchen Manager

John Mcneil

Nolensville, TN ***** +1-931-***-**** ***********@*******.***

Professional Summary

To continue working in the restaurant industry and to bring my experience and passion to a new company. To train new crew on how to MEET AND EXCEED the Guest’s expectations. Work Experience

Assistant General Manager

Taziki's Mediterranean Cafe Brentwood, TN

September 2022 to Present

• Assisted in overseeing daily operations of the restaurant, including managing staff, coordinating schedules, and ensuring efficient workflow

• Collaborated with the general manager to develop and implement strategic plans to improve business performance and achieve organizational goals

• Managed inventory levels to optimize stock availability while minimizing excess inventory costs

• Ensured compliance with company policies, procedures, and regulatory requirements across all departments Kitchen Manager

Hooters Murfreesboro, TN

March 2020 to April 2021

Led by example and continuously coached staff to elevate kitchen team performance against productivity, quality, and customer satisfaction standards.

Conducted bi-monthly inventory for cost of sales reporting and helped control labor costs with effective scheduling. Scheduled department staff strategically to maintain proper coverage based on business volume. Ordered food and supplies weekly to keep adequate levels of inventory for expected demands. Club Level Supervisor

Levy Restaurants Nashville, TN

July 2017 to February 2020

Supervised 7 locations on the Club Level at Nissan Stadium. Ensured food and supplies were accessible and equipment was operating at full capacity. Communicated policy updates to the volunteer groups, answered questions and enforced compliance. Performed facility checks to verify cleanliness and client safety before and after game. Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.

General Manager

Moe's SouthwestGrill,Oct Huntsville, AL

January 2006 to October 2016

Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.

Opened new chain store and exceeded sales and profit goals by 10% at end of first year. Supported back office procedures, including hiring and employment processes. Education

Upper secondary education

High school diploma or GED

Skills

Food service Courier Team development Catering Inventory management - Inventory management experience (11–15 years) Coaching Runing shifts. Food industry Food safety management Food safety Restaurant management Interviewing Food service management Management Sales Cash handling - Cash handling experience (16–20 years) Team motivation (leadership skill) Delivery driver experience Writing skills Customer service Profit & loss Training & development Disciplining and firing. Food preparation Cooking Managing hospitality teams Casual dining experience Hospitality Hiring. Basic math Team building Languages

English

Certifications and Licenses

Driver's License

ServSafe

Food Safety Certification

Additional Information

Authorized to work in the US for any employer

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