Remote Customer Support Representative

Gurhan Aksu

Email: ********@*****.***

Languages: English (Fluent), Turkish (Native)

Location: Turkey (Available for Remote Work)

Professional Summary

Fluent English speaker with experience in live support and door-to-door sales in the USA. Skilled in handling customer inquiries, solving problems efficiently, and maintaining positive communication. Well-suited for RemoteRocketShip's Turkey Remote Customer Support role. Work Experience

Live Customer Support Representative

Freelance (USA-based) - Remote 2022 - 2023

- Managed customer inquiries via chat and email with professionalism.

- Followed up on requests and escalated issues when necessary.

- Worked efficiently in remote environments using CRM tools. Door-to-Door Sales Representative

Various Locations, USA 2021 - 2022

- Delivered sales presentations and achieved daily targets.

- Built strong communication skills and resilience.

- Learned to maintain motivation and positivity in challenging situations. Skills

- Excellent English communication skills

- Chat and email customer support

- Fast typing and multitasking

- CRM / Helpdesk platforms familiarity

- Conflict resolution and empathy

- Flexible hours

Education

High School Diploma - Turkey

Self-study and training in English and customer service. References

Available upon request.

Cover Letter for RemoteRocketShip

Dear Hiring Manager,

I'm Gurhan Aksu from Turkey, fluent in English, and experienced in live customer support. I am very interested in the Turkey Remote Customer Support role at RemoteRocketShip. I can manage inquiries via chat and email, adapt to tools quickly, and provide excellent service to your customers. I'm ready to start immediately.

Best regards,

Gurhan Aksu

Email: ********@*****.***

Contact this candidate