Data & Transformation Analyst (ESG/IT)

Reem Kotaiche

San Diego, CA +1-405-***-**** *******@*****.*** www.linkedin.com/in/reemkotaiche

CORE COMPETENCIES

Project & Implementation Management Stakeholder & Client Management Customer Relationship Management Systems (Salesforce) Enterprise Resource Planning Systems (SAP, Oracle) Data Analysis (SQL, MongoDB, IBM SPSS, R, Python) Data Visualization (Power BI, Tableau, Excel) Arabic fluency

PROFESSIONAL EXPERIENCE

Schreiber Sustainability Strategy Consultant Feb 2026 – May 2026

Extern — USA Remote

•Executed 18 cross-facility operational analyses applying best-in-class benchmarking to identify cost reduction opportunities.

•Synthesized data into an ESG-aligned zero-waste operating model, applying scenario planning to develop strategic recommendations and a phased transformation roadmap delivered to senior leadership.

IT Infrastructure and Cybersecurity Graduate Assistant Aug 2025 – May 2026

University of Oklahoma — Oklahoma, USA

•Designed interactive TopHat assessments mapping to core competencies in network protocols, IP architecture, subnetting, and IT security governance frameworks.

•Facilitated weekly office hours for 225+ students providing hands-on instruction in Wireshark (packet analysis) and Cisco Packet Tracer (network simulation), improving technical proficiency outcomes.

Residence Advisor Aug 2025 – May 2026

University of Oklahoma — Oklahoma, USA

•Served as the primary first point of contact for 45+ students, managing confidential personal and conduct matters with discretion.

•Led student meetings, performed scheduling and administrative tasks, balancing priorities and maintaining composure under high-pressure situations related to student safety.

Business Analyst & Transformation Intern Aug 2025 – Dec 2025

K. Irani Center for the Creation of Economic Wealth — Oklahoma, USA

•Owned a rapid context-switching workstream with a 10-person team, digitizing client’s consulting process in an agile environment from discovery through MVP launch.

•Conducted client interviews and use-case analyses to identify 3 process inefficiencies, applying issue-tree framework to underpin a 5-year financial and development roadmap.

PwC x MLT Data & Business Strategy Intern May 2025 – Aug 2025

Extern — USA Remote

•Synthesized 500+ records through Excel to construct a MECE behavioral segmentation framework, producing 6 behavioral personas that informed MLT’s alumni outreach strategy.

•Delivered 3 boardroom strategy decks to senior PwC and MLT executives, applying the Minto Pyramid principle to translate data into ROI-focused recommendations including CRM adoption and hub unification for a 3-year engagement plan.

Student Consulting Advisor May 2024– May 2025

DUET Program, University of Oklahoma — Oklahoma, USA

•Advised faculty clients with full autonomy through iterative root-cause analysis, implementing strategic adjustments that drove 30% improvement in client satisfaction and 20% uplift in academic performance.

Services Delivery Coordinator Dec 2023 – Sep 2024

Information Technology, University of Oklahoma — Oklahoma, USA

•Acquired expertise in Active Directory by managing and monitoring 50 user accounts through security group management.

•Coordinated service performance against SLAs for university-wide operations (40,000 users) reducing system downtime.

Customer Services Specialist Dec 2022 – Dec 2023

Information Technology, University of Oklahoma — Oklahoma, USA

•Resolved 1,250+ high volume tickets through Teamdynamix ITSM, handling requests across phone, email, and in-person channels, while maintaining a 96% satisfaction rate.

•Identified systemic failure to develop an SOP for recurring issue resolution, flagging operational risks to senior leadership across 30+ cross-functional teams.

EDUCATION

Master of Science in Management Information Technology Aug 2022 – May 2026

Bachelor of Business Administration in Management Information Systems

Major GPA: 4.0, Overall GPA: 3.5

University of Oklahoma

Projects

Python – Machine Learning – American Airlines data Jan 2026 – Mar 2026

•Implemented Linear Regression and Binary Classification in Python to predict airline delays based on historic data.

•Evaluated performance using MAE, MSE, R squared metrics, and incorporated confidence intervals to quantify uncertainty.

SQL, PostgreSQL, Spoon ETL - Database Design and Analytics Mar 2025 – May 2025

•Designed normalized relational schemas in PostgreSQL, writing complex queries using JOINs, CTEs, aggregations, and joins.

•Build ETL pipelines using Pentaho Spoon transform technical implementation into measurable business outcomes.

First Fidelity Bank Integrated Business Program Aug 2024 – Dec 2024

•Owned sales outreach schedule and messaging strategy optimizing business outcomes, directly supporting the generation of $31,146 in revenue and $5,750 in charitable donations.

•Coordinated outbound stakeholder outreach with senior vendors including loan pitches, securing a loan 58% above target.

Contact this candidate