Learning & Development

LEANNE FORTNEY

Hagerstown, MD **********@*******.*** 240-***-**** leannefortney.com

Training Facilitator Learning & Development Specialist Program Manager

PROFESSIONAL SUMMARY

Dynamic facilitator and learning professional with 10+ years of experience designing and delivering adult learning experiences across government, nonprofit, and educational sectors. Skilled in needs assessment, curriculum development, instructional design, and facilitation of professional development programs for diverse audiences. Proven ability to create psychologically safe, inclusive learning environments that drive engagement and measurable growth. Adept at translating complex information into accessible, learner-centered content within learning management systems.

CORE COMPETENCIES

Learning & Development: Training Program Management • Training Operations • Facilitation • Training Programs • Adult Learning • Instructional Design • Curriculum Development • Training Needs Analysis • Professional Development • Training Evaluation

Program Management: Program Development • Stakeholder Engagement • Cross-Functional Collaboration • Project Coordination • Process Improvement • Event Management

Learning Technology: LMS Administration • Cornerstone OnDemand • DOI Talent LMS • Microsoft Office • Blackboard • Canvas

Assessment & Inclusion: Learning Evaluation • Performance Support • Accessibility • Inclusive Learning • Differentiated Instruction

Systems & Platforms: Cornerstone OnDemand DOI Talent LMS Microsoft Excel Microsoft Word PowerPoint Teams SharePoint Mailchimp/Constant Contact Canva Zoom Blackboard Canvas

PROFESSIONAL EXPERIENCE

Training Technician / Training Coordinator Dec 2022 – Sept 2025

U.S. Fish & Wildlife Service — National Conservation Training Center Shepherdstown, WV

•Coordinated training programs serving 750+ interagency participants, instructors, and partners annually, providing learner support and managing course logistics, scheduling, communications, and completion tracking across a 500-acre federal training campus.

•Assessed learner needs and analyzed knowledge gaps across four branch departments, using participant feedback and training evaluation data to identify opportunities for program improvement.

•Coordinated instructors and subject-matter experts throughout training development and delivery, supporting the creation of learning materials, learning objectives, and training resources.

•Administered LMS functions and supported virtual, hybrid, and in-person training delivery, ensuring accurate course information, learner records, attendance, and completion data.

•Supported the research, development, and implementation of department-wide training guidance and policies, and identified and evaluated learning methodologies to strengthen training programs and support continuous improvement.

Residential Program Manager Oct 2020 – May 2022

The Arc of Washington County Hagerstown, MD

•Directed onboarding, training, and ongoing professional development for a team of 30 Direct Support Professionals, fostering a culture of continuous learning and accountability.

•Facilitated monthly team meetings and individual staff check-ins, using coaching and feedback frameworks to support performance growth.

•Coordinated 30+ individualized staff development plans aligned with client care needs and organizational standards.

Arts Program Manager Feb 2019 – Sept 2019

Community Residences, Inc. (CRi) — ArtWorks Program Arlington, VA

•Developed and implemented a structured arts education program serving 125+ adult participants, translating program goals into learner-centered instructional activities.

•Designed curriculum and facilitated 20+ workshops monthly that empowered participants to initiate and complete self-directed creative projects.

•Led grant writing, community partnerships, and stakeholder engagement to sustain and grow program offerings.

Product Program Manager Jun 2017 – Sept 2018

MicroTech Tysons Corner, VA

•Partnered with government agencies and end users to assess needs, communicate program progress, and translate technical requirements into actionable deliverables.

•Managed cross-functional teams and program budgets, ensuring on-time, on-budget delivery in compliance with government standards.

Special Education Teacher Sept 2014 – Feb 2017

Fairfax County Public Schools Fairfax, VA

•Designed and implemented six to eight Individualized Education Plans (IEPs) per school year, applying differentiated instructional strategies tailored to diverse learning profiles.

•Delivered specialized instruction using evidence-based teaching methods, regularly assessing progress and adjusting approach based on learner outcomes.

•Collaborated with families, educators, and support professionals to coordinate holistic, learner-centered development plans.

Social Media Manager (Contract / Part-time) Dec 2020 – Present

Northern Virginia Fine Arts Association (Athenaeum) Alexandria, VA

•Develop and manage weekly content strategies aligned with organizational mission; track engagement metrics and report on audience growth.

EDUCATION

B.A. Art History — University of Delaware May 2013

Graduate coursework: Art History (George Mason, 30 credits) Art Education (Univ. of South Carolina, 23 credits) Special Education (Univ. of Phoenix, 16 credits)

ADDITIONAL RELEVANT EXPERIENCE

•Creative Arts Coach (Independent Practice) — 1:1 coaching and structured curriculum for adult creative development; designed workshop frameworks and self-coaching toolkits.

•Graduate Teaching Assistant, University of South Carolina — Administered course LMS (Blackboard, Canvas): built course modules, scheduled content releases, and managed grading, submissions, and exam administration.

•Docent & Event Coordinator, Athenaeum (2016–2020) — Facilitated visitor programming and led gallery events for diverse adult audiences.

•Volunteer Facilitator, Juvenile Arbitration Program, Univ. of South Carolina — Designed and led multi-week art workshop curriculum for young adults.

•Volunteer, Appalachian Trail Conservancy — Led visitor programs, workshops, and training; embedded Leave No Trace principles in all interactions.

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