Remote Customer Support & Data Entry

SARIN WASHINGTON

Remote Customer Support Administrative Support Data Entry

South Carolina 864-***-****

PROFESSIONAL SUMMARY

Results-driven customer service professional with experience supporting customers, handling live chat and phone interactions, documenting information accurately, and working independently in fast-paced environments. Skilled in communication, multitasking, problem-solving, data entry, and navigating multiple web-based systems. Seeking a work-from-home role where reliability, organization, and strong customer support skills can contribute to team success. CORE SKILLS

Remote Work • Customer Support • Live Chat & Phone Support • Data Entry • Administrative Support • CRM / Web-Based Systems • Microsoft Office • Google Workspace • Documentation • Time Management • Multitasking • Problem Resolution PROFESSIONAL EXPERIENCE

APPLE — CUSTOMER SUPPORT ADVISOR Remote March 2020 – September 2021

• Provided customer support through live chat and phone while maintaining a professional, patient, and solution-focused approach.

• Assisted customers with product and account questions and connected customers with Apple Technical Support when additional assistance was required.

• Documented customer interactions accurately and followed company procedures for account support, privacy, and escalation.

• Worked independently in a remote environment while managing multiple customer needs and maintaining productivity and service quality.

CLEMSON DOWNS — CAREGIVER Clemson, SC October 2022 – August 2023

• Provided compassionate daily care and support for residents, including individuals living with dementia.

• Assisted with daily routines while maintaining patience, professionalism, and respect for each resident's needs.

• Observed and communicated changes in residents' condition or behavior and followed established care procedures.

• Maintained a safe, clean, and supportive environment while balancing multiple responsibilities. LAKESIDE LODGE HOTEL — GUEST SERVICES / FACILITIES SUPPORT South Carolina June 2022 – Present

• Provide guest service and operational support while responding to questions, requests, and day-to-day needs.

• Maintain attention to detail while completing assigned tasks, resolving routine issues, and supporting a positive guest experience.

• Manage multiple priorities in a fast-paced environment while maintaining reliability, professionalism, and organization. TTI — QUALITY INSPECTION ASSOCIATE South Carolina May 2018 – November 2021

• Inspected products and work for accuracy, quality, and compliance with established standards.

• Identified issues and inconsistencies, documented findings, and communicated concerns when needed.

• Maintained focus and accuracy while completing repetitive detail-oriented work in a production environment. HARDEE'S — CUSTOMER SERVICE TEAM MEMBER South Carolina July 2012 – October 2018

• Provided friendly, efficient customer service in a high-volume environment.

• Processed customer orders, answered questions, handled transactions, and addressed concerns professionally.

• Balanced multiple responsibilities while maintaining accuracy, teamwork, and customer satisfaction. TECHNICAL SKILLS

Microsoft Word • Excel • Outlook • Teams • Google Docs • Google Sheets • Zoom • Slack • CRM Platforms • Web-Based Software • Typing & Data Entry

Contact this candidate