Reliable Cleaning Technician and Customer Service

Crystal Montgomery

Clarendon, TX ***** +1-806-***-**** ********@*****.***

Work Experience

Cleaning Technician

Custom Maids, Inc. Amarillo, TX

April 2026 to Present

We do commercial and residential cleaning.

Wireless Sales Pro

Premium Retail Services Pampa, TX

February 2025 to March 2026

* Assisted customers with selecting and purchasing mobile devices and accessories

* Operated cash register and processed cash, credit, and debit transactions accurately

* Implemented planograms and maintained organized, visually appealing merchandising displays

* Provided product information and answered customer questions to ensure satisfaction

* Managed inventory control and restocked products as needed

* Demonstrated strong attention to detail and multitasking in a fast-paced retail environment

* Utilized Microsoft Office and POS systems for daily operations

* Delivered excellent customer service and resolved issues promptly Sandwich Artist

Subway Claude, TX

September 2024 to March 2026

* Prepared sandwiches and food items following food safety guidelines

* Operated cash register and handled cash transactions accurately

* Provided friendly customer service and addressed guest needs

* Maintained cleanliness and organization of work area

* Assisted with inventory control and restocking supplies Eligibility Worker II

Texas Health and Human Services Commission Amarillo, TX January 2019 to September 2022

* Processed applications and determined eligibility for public assistance programs

* Entered and updated client information in computer systems

* Communicated with clients to gather required documentation

* Maintained accurate records and ensured confidentiality of sensitive information

* Provided excellent customer service to clients in person and over the phone Office Assistant

CITY OF CLARENDON Clarendon, TX

January 2015 to January 2019

* Performed data entry and maintained organized office records

* Answered phones and directed calls to appropriate departments

* Assisted with document review and filing

* Provided customer service to visitors and staff

* Utilized Microsoft Office for word processing and spreadsheets Shift Lead

Pizza Hut Clarendon, TX

March 2012 to May 2014

* Supervised team members and delegated daily tasks

* Managed cash register and processed transactions

* Ensured food safety and cleanliness standards were met

* Provided training and support to new employees

* Delivered excellent customer service and resolved guest concerns Education

General Studies (High school diploma or GED)

Dumas High School Dumas, TX

May 2006 to December 2010

Skills

Technical support Administrative experience Microsoft Office Sales growth tracking Teamwork Customer complaint resolution Residential cleaning Food service management Leadership Client relationship management Hospitality management Data entry Computer literacy Serving Greeting customers Organizational budget management Computer operation Inventory control Decision making Food preparation Microsoft PowerPoint Community engagement Detailing Phone etiquette Adobe Acrobat Records maintenance Host/hostess experience Document review Maintaining an organized workspace Guest relations Restaurant management Needs- based selling Freight Microsoft Word Restaurant experience Customer communication Food safety Technical Proficiency Guest services Interviewing Caregiver Word processing Customer service management Office experience Writing skills Cash register Organizational skills Merchandising Food safety management Planogram implementation Team development POS systems Attention to detail Multitasking Merchandising display arrangement Customer support Computer skills macOS Analysis skills Store management Conflict management Bartending Marketing Microsoft Outlook Inventory management Stocking Schedule management Communication skills Value-based selling Mobile devices Commercial cleaning Cleaning Cash handling Outside sales Heavy lifting 10 key typing Productivity software Basic math Technical troubleshooting support Driving Managing hospitality operations budgets Time management Caregiving Customer service Phone inquiries Team management Moving Personal assistant experience Family law Microsoft Excel POS Client interaction via phone calls Cashiering Operations management Management Interpersonal skills Processing cash transactions Negotiation Team leadership Sales transaction processing Delegation Languages

English

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