Merchandiser & Planogram Inventory Specialist

LC

LETICIA CANTU

*****.******@*****.*** 619-***-**** Lemon Grove, CA 91945

Detail-oriented merchandiser known for effective inventory management and problem-solving skills. Committed to delivering impactful visual displays and ensuring product availability to enhance customer experience and drive sales.

• Visual merchandising

• Planogram management

• Planogram implementation

• Inventory management

• Stock control

• Stock replenishment

• Product placement

• Promotional planning

• Pricing updates

• Pricing and labeling

• Trend identification

• Customer relationship management

• Relationship building

• Problem solving

• Team collaboration

• Effective communication

• Time management

• Attention to detail

• Active listener

• Friendly and outgoing

PepsiCo Lakeside, California

Merchandiser

05/2022 - Current

Managed product displays to enhance brand visibility and drive consumer engagement.

•

Collaborated with sales teams to execute promotional events, enhancing product visibility and customer engagement.

•

Maintained accurate records of inventory levels and stock replenishment needs.

•

Cultivated relationships with retailers, facilitating optimal product placement and increasing brand presence.

•

Regularly monitored store shelves to ensure product availability, restocked and rotated merchandise.

•

Stocked and rotated shelves and built displays to deliver results for stores and suppliers.

•

• Organized displays according to company standards and specifications.

• Assisted customers with locating desired items within store locations. Communicated and coordinated planogram execution with store management.

•

Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.

•

Coordinated promotional events, driving customer traffic and boosting sales through special sales and clearance items.

•

• Cleaned and organized display cases, shelves and aisles.

• Built effective partner store relationships to improve customer satisfaction. Home Depot Lemon Grove, California

Service desk

• Guided and supported Service Desk staff to enhance service delivery. Summary

Skills

Experience

09/2020 - 04/2021 Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

•

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

•

• Identified needs of customers promptly and efficiently. Provided excellent service and attention to customers when face-to-face or through phone conversations.

•

• Addressed customer requests and inquiries to elevate satisfaction levels. Walmart Fresno, California

Department Manager

04/2018 - 06/2020

Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

•

Managed inventory levels and organized stockroom to enhance product accessibility and streamline operations.

•

Handled shift overstock and restocking to maintain optimal inventory levels and minimize stock discrepancies.

•

Reviewed sales and inventory data to identify trends, support shrinkage and safety awareness, and prepare actionable reports for management.

•

Implemented visual merchandising strategies to enhance product displays and promotions.

•

Collaborated with other departments to ensure smooth flow of operations across multiple teams.

•

El Cajon Valley High El Cajon, CA

High School Diploma

06/2017

Education and Training

Contact this candidate