Staffing & Operations Manager (HR Recruiting)
Resume:
Meredith Dwyer
706-***-**** - ***************@*****.***
Profile
Dynamic and results-oriented staffing and operations professional with over a decade of experience in human resources, recruitment, and branch management. Proven ability to lead cross-functional teams, streamline operations, build strong client relationships, and drive workforce performance in fast-paced environments. Skilled in strategic planning, compliance, and employee relations. Known for delivering solutions that boost retention, reduce costs, and exceed client expectations. Willing to relocate: Anywhere Authorized to work in the US for any employer
Skills
Full-Cycle Recruiting & Talent
Acquisition
• • Workforce Planning & Compliance
• Payroll Administration & Benefits • HR Policy Implementation Operations Management & Logistics
Support
• ATS & HRIS Systems (PeopleSoft,
Citrix)
•
• Client Relations & Sales Development Onboarding, Training & Retention Strategies
•
• Performance Metrics & KPI Reporting OSHA/Safety Compliance & Risk Mitigation
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Microsoft Office Suite: Word, Excel,
Outlook
• • Time Management & Multi-Tasking
Employment
02/2024 to 06/2025 Recruiting Manager
Kpower Global Logistics – Athens, GA
Led recruiting strategies for multiple high-volume logistics and warehouse accounts, filling 300+ roles annually
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Developed and executed sourcing campaigns through job boards, referrals, social media, and job fairs
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• Improved time-to-fill by 28% through process optimization and recruiter training Built strong partnerships with operations managers to understand staffing forecasts and adjust pipelines accordingly
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• Maintained full compliance with EEO, FCRA, I-9, and ADA requirements Designed and rolled out an improved onboarding experience that reduced new hire turnover by 15%
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Managed ATS data integrity, recruiter performance dashboards, and candidate lifecycle metrics
•
06/2021 to 02/2024 Operations Manager (On-Site)
Kpower Global Logistics – Athens, GA
Directed on-site operations for a 24/7 logistics facility, overseeing 150+ associates across multiple shifts
•
Drove continuous improvement initiatives that increased labor efficiency by 22% and reduced absenteeism
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Developed daily production schedules in partnership with client stakeholders to meet SLA targets
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Led incident response efforts, reducing safety incidents through training, reporting, and coaching
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Managed payroll processing, timekeeping audits, and real-time attendance monitoring
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Mentored and coached team leads, creating succession plans and strengthening bench talent
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Delivered weekly KPI and productivity reports to both client and internal leadership
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08/2019 to 12/2020 Branch Manager
Onin Staffing – Winder, GA
Managed full branch operations, including sales, recruiting, and client service for a diverse industrial client base
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Grew branch revenue by 35% YOY by expanding client accounts and increasing order fill rates
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Supervised office staff and on-site recruiters, providing hands-on support with difficult staffing needs
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Administered payroll, worker's compensation, corrective action, and performance issues
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Conducted site audits and internal reviews to ensure legal and procedural compliance
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Partnered with marketing to lead local outreach, including job fairs and community events
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05/2017 to 08/2019 On-Site Account Manager
Staffmark – Jefferson, GA
Recruited, screened, and onboarded candidates for a high-volume manufacturing site with over 200 employees
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Facilitated orientation, safety training, and coaching to prepare new hires for long- term success
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Worked closely with client supervisors to address performance, productivity, and attendance issues
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Led shift transitions and daily check-ins to align workforce needs with production goals
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Conducted exit interviews and reported trends to reduce turnover and improve morale
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• Handled all reporting including attendance, performance, and labor cost metrics 04/2015 to 05/2017 On-Site Operations/Compliance Manager Moore Advanced Inc. – Athens, GA
Managed hiring, onboarding, and compliance processes across multiple regional warehouse locations
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Created SOPs and training materials to support consistent onboarding and HR practices
•
Conducted policy audits and risk assessments to ensure OSHA, DOL, and company compliance
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Partnered with client leadership to proactively address staffing needs and labor disputes
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Generated weekly executive reports on budget, P&L, headcount, and employee engagement
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Frequently traveled to open new accounts and train local teams on staffing protocols
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07/2010 to 02/2015 Office Coordinator
Modern Midways Inc – Illinois
Managed daily office operations, including AP/AR, invoicing, scheduling, and payroll processing
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• Delivered excellent customer service for business clients and public event partners Coordinated employee travel, assignments, and HR paperwork for a seasonal mobile workforce
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Supported executive leadership in decision-making through accurate reporting and forecasting
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Helped launch a digitized filing system to improve data accessibility and reduce administrative errors
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07/2025 to Current Branch Manager
Jobcross Inc. – Athens, GA
Streamlined daily operations to enhance productivity and optimize resource allocation.
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Developed and implemented training programs for staff to improve service quality and operational efficiency.
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Collaborated with cross-functional teams to drive process improvements and reduce operational costs.
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Analyzed performance metrics to identify trends, leading initiatives for operational excellence and strategic growth.
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Oversaw daily branch operations, ensuring compliance with company policies and procedures.
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Developed and implemented strategic staffing solutions to meet client demands effectively.
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Mentored team members, fostering professional growth and enhancing overall performance.
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Established strong relationships with clients, enhancing customer satisfaction and retention rates.
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Streamlined recruitment processes, reducing time-to-fill positions while maintaining quality standards.
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Conducted performance evaluations, setting objectives to drive staff accountability and engagement.
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Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
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• Maintained friendly and professional customer interactions. Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
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Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
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Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
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Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
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Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
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Met deadlines by proactively managing individual and team tasks and streamlining processes.
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Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
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• Complied with regulatory guidelines and requirements. Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
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Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
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Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
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Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
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Education
High School Diploma
Palm Beach Gardens High School
Business Management
St. Francis University - Loretto, PA
Asian Studies
University of Maryland Global Campus - Okinawa, Japan
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