Nidhi Gupta
Phone: 917-***-****
Email: *************@*****.***
Location: New Jersey, USA
PROFESSIONAL SUMMARY
Detail-oriented professional with 8+ years of experience in software engineering, technical support, and content development. Proven ability to coordinate projects, communicate with clients, maintain documentation, solve problems, and collaborate across teams. Relocated to the United States in 2019 and now seeking an Administrative Assistant, HR Coordinator, Project Coordinator, or Office Administrator position where strong organizational and communication skills can contribute to business success.
CORE SKILLS
• Administrative Support
• Calendar & Email Management
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Google Workspace
• Data Entry & Record Management
• Documentation & Reporting
• Customer Service
• Technical Support
• Project Coordination
• Team Collaboration
• Written & Verbal Communication
• Time Management
• Attention to Detail
PROFESSIONAL EXPERIENCE
Junior Content Writer
Avalon Infosys Pvt. Ltd. February 2017 – July 2019
• Created, edited, and proofread content for multiple clients.
• Coordinated with internal teams to meet project deadlines.
• Managed project documentation and content revisions.
• Maintained quality standards while handling multiple assignments. Content Writer
Mindfield Software Solution Pvt. Ltd. September 2016 – January 2017
• Developed web and marketing content based on client requirements.
• Conducted research and collaborated with editors and project teams.
• Ensured timely delivery of high-quality work.
Senior Executive – Technical Support
IndiaMART May 2015 – September 2016
• Provided technical support via phone and email.
• Resolved customer issues while maintaining detailed service records.
• Worked with internal teams to improve customer satisfaction.
• Documented issues and tracked resolutions.
Software Engineer
Syscom Corp. Pvt. Ltd. August 2013 – May 2014
• Supported software development projects.
• Prepared technical documentation.
• Collaborated with team members to deliver project milestones. Senior Software Engineer
Mahindra Satyam January 2011 – July 2013
• Developed and maintained software applications.
• Worked with cross-functional teams to deliver client solutions.
• Assisted with testing, troubleshooting, and documentation. CAREER BREAK
Relocated to the United States (2019–Present)
Took a planned career break after relocating to the United States and focusing on family responsibilities. Now fully committed to returning to the workforce in an office-based administrative, HR, or project coordination role.
EDUCATION
Bachelor of Technology (B.Tech.) – Computer Science ADDITIONAL INFORMATION
• Open to full-time and part-time opportunities
• Available to start immediately