Administrative & Operations Coordinator

ELIZABETH SHEFER

416-***-**** • ***************@*****.*** • Vaughan, ON • linkedin.com/in/elizabethshefer/ PROFESSIONAL SUMMARY

Versatile administrative and operations professional with experience supporting procurement, project coordination, compliance, event management, business development, and office administration. Proven ability to manage competing priorities, maintain accurate records, coordinate stakeholders, and improve processes in fast-paced environments. CORE COMPETENCIES

Administrative Coordination • Office Management • Project & Event Coordination • Procurement & Vendor Management

• Customer Service & Stakeholder Relations • Contractor Compliance & Documentation • Logistics & Shipping Coordination • Records & Database Management • Business Writing & Proposal Development • Data Analysis & Reporting • Presentation Development & Delivery • Process Improvement Initiatives • Digital Marketing & Social Media Management • Microsoft Excel, Word, Outlook & PowerPoint • Adobe Creative Suite • English & Russian WORK EXPERIENCE

Administrative & Program Coordinator

Mytox Manufacturing, Division of Magna International Vaughan, ON Jan 2023 – Apr 2025

• Directed user experience improvements and rollout of a Continuous Improvement Program application, increasing employee participation and engagement.

• Administered contractor documentation, vendor audits, and compliance records to support regulatory and corporate requirements.

• Coordinated procurement activities including vendor sourcing, purchase tracking, contract administration, and office supply management.

• Planned and executed corporate events for over 600 employees across multiple locations, managing budgets, vendors, logistics, catering, and communications.

• Developed and delivered monthly presentations reporting on operational metrics, employee engagement, and continuous improvement initiatives.

• Managed front-office operations including reception, visitor management, telephone communications, meeting coordination, and scheduling support.

• Maintained organized records, reports, and documentation to support daily business operations.

• Collaborated with leadership, IT, operations, and external vendors on process improvement initiatives.

• Provided administrative and project support to executive leadership, coordinating meetings, gathering information from cross-functional teams, consolidating presentation materials, and supporting organizational initiatives and leadership reviews.

Office Assistant

Magna International Vaughan, ON Oct 2022 – Dec 2022

• Coordinated domestic and international shipments; prepared documentation and liaised with freight forwarding services.

• Processed purchase orders, tracked CAD and USD payments, and reconciled invoices across purchasing and finance departments.

• Maintained organized records and documentation supporting purchasing, accounts payable, and operational departments.

• Assisted with reporting, administrative support, metrics tracking, and records digitization initiatives. Business Development Consultant

EMI Canada Hybrid, Vaughan, ON Jan 2021 – Aug 2022

• Developed and implemented client reactivation and lead generation initiatives to support business growth.

• Built and maintained client relationships through proactive outreach and account support.

• Coordinated marketing campaigns and collaborated with design and SEO teams to improve brand visibility.

• Conducted market research and competitor analysis to identify new business opportunities.

• Managed project timelines, customer communications, and campaign reporting activities. Project Manager & Business Development Specialist

Salesgrowth Development Inc. Vaughan, ON Jan 2017 – Dec 2021

• Managed multiple client projects simultaneously, ensuring deadlines, deliverables, and stakeholder expectations were met.

• Secured funding ranging from $5,000 to $1.5 million through grant applications, loan proposals, tenders, and business plans.

• Prepared business plans, financial forecasts, proposals, and supporting documentation for clients across diverse industries.

• Conducted research on government funding programs, procurement opportunities, and RFPs.

• Developed presentations, reports, and sales materials to support business development efforts.

• Produced analytical reports and Excel dashboards to support decision-making and performance tracking.

• Coordinated trade show participation, client communications, and marketing initiatives.

• Reviewed applications and documentation for completeness, accuracy, and compliance requirements. Social Media Manager & Operations Lead

StArt Academy Hybrid, Newmarket, ON Sep 2014 – Dec 2017

• Supported daily operations of a community arts academy, including scheduling, customer communications, registrations, workshops, camps, and special events.

• Managed social media platforms and digital marketing initiatives to increase program awareness and enrolment.

• Coordinated promotional materials, customer inquiries, and administrative processes supporting business growth.

• Assisted with event planning, community outreach, and program promotion initiatives. Community Manager (Intern)

2Social Toronto, ON Jul 2017 – Oct 2017

• Supported social media content planning, scheduling, and community management for multiple consumer and nonprofit brands.

• Responded to customer inquiries while maintaining brand voice and service standards.

• Assisted with content strategy development, campaign planning, and audience engagement initiatives.

• Utilized social media management and analytics tools including Sprout Social and Hootsuite to monitor performance and prepare reports.

• Managed content and community engagement for 9 client accounts including Frigidaire, Electrolux, Baskin Robbins, and Pancreatic Cancer Canada.

EDUCATION

Seneca College

Creative Advertising – Strategic Stream Markham, ON Sep 2015 – Apr 2017

• Excellence in Strategic Planning Award Recipient

• Certified in Vividata Online Media

CERTIFICATIONS & LICENCES

• First Aid and CPR – Level C

• Mental Health First Aider

• Valid Ontario Class G Driver's Licence

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