Administrative & Student Support Specialist

Location:

Salisbury, NC

Posted:

August 17, 2026

Contact this candidate

Resume:

Kia’ Y. Palmer

*** **** **** **. *** ***

Salisbury, NC 28146

980-***-****

Email address: ***********@*****.***

OBJECTIVE: A motivated graduate seeking a position within this department on campus, that will allow me to support the supervisors and team members with effective teamwork, respect meeting deadlines, and use my administrative and entry-level skills. I have over 9 years of experience successfully and with the goal of providing growth with the company. Excellent with computer applications, well-developed communications, and customer service skills.

EDUCATION:

2020-2022

University of North Carolina Charlotte Charlotte, North Carolina

Graduated with Bachelor of Arts degree in Criminal Justice maintaing a 3.0 GPA.

2017-2020

Rowan Cabarrus Community College Salisbury, North Carolina

Graduated with Associates of Arts Degree maintaing a 4.0 GPA

Major Couses:

Criminal Justice Into to Ethics

Intro to Communications Intro to Sociology

Critical Thinking Spanish 1

Intro to Jazz American History 1

Principles of Biology Writings/Research Disc

Criminal Law Corrections

Law Enforcement Criminology

EXPERIENCE:

2022-Present

Occupational Support Specialist Rowan-Cabarrus Community College Salisbury, NC

Answer phones

Handle Payroll

File Paperwork

Build classes & Delete Classes & Grade Classes

Handle Visitation Report

Do E-Pros

Data Entry

Responsible for Handling Emails

Registration

Handle Sponsorships

Responsible for cashing out students & taking payments

Assist from time to time with training

2016-2022

Self-check-out/Food Lion to Go/Cashier Food Lion Salisbury, NC

Responsible for cashing out customers and assisting unloading groceries efficiently and effectively.

Ensure that orders matched the online purchases through Food Lion to Go

Provide excellent customer service by answering questions and assisting with resolving issues

Accurate operations of cash and credit card transactions

Monitoring the self-check-out lanes and operations of customers

Assisted in training 5 to 10 new cashiers on cashier register policies and procedures

Strong knowledge and understanding of customers’ needs while improving customer response time so that customers would return

2017-2020

Office Assistant/Work-Study Rowan-Cabarrus Community College Salisbury, NC

• Management of student personal files and uploading of transcripts

QuickBooks and People Software

Positive work ethic to establish achievement, productivity, & efficiency within the department.

Attended monthly meetings with board members for campus updates

Worked with student relations for campus activities organizing and running events

Answered the switchboard directing students to the correct department

2015-2017

Assistant Secretary KDJ Accounting Statesville, NC

Duties: Daily filing and inputting data into the computer

The hours worked from 6-3p.m. during the summer were paid daily

Co-Curricular Involvement:

Phi Theta Kappa/Honor Society Member from 2016 to 2020

Mime/Dance Instructor January 2015 to August 2018 instructing a group of girls from the age of 5-12 years old at surrounding churches

Volunteer and Mentor for Boys & Girls Club teaching and working within the community at elderly facility handing out meals; Mentor during afterschool program and assisting with homework, technology projects, and trips

Student Government Member 2 years assisted with student activities and functions

Kia’ Y. Palmer

430 Gold Hill Dr. Apt 100

Salisbury, NC 28146

980-***-****

Email address: ***********@*****.***

REFERENCES:

Barb Medi

(SGA Director)

Rowan-Cabarrus Community College

1333 Jake Alexander Blvd S.

Salisbury, NC 28146