Senior IT Project Manager & Vendor Governance

JAMES P. (JIM) BOYLES

Fredericksburg, VA ***** 540-***-**** **********@*****.*** linkedin.com/in/jimboylesitprofessional

PROFESSIONAL SUMMARY

Senior Project Manager with over 15 years managing enterprise IT and service delivery across federal, DoD, and commercial sectors. I am skilled at liaising between agencies, vendors, and internal teams to develop stakeholder relationships, track progress in Jira, complete SDLC projects, and manage resources and schedules. Delivered on multi-million-dollar programs by mitigating risks, streamlining vendor governance, and coordinating UAT and release plans. Proven ability to support budget/financials, remove impediments, and ensure timely project completion.

CORE COMPETENCIES

Project & Program Management Office Support Cyber & Cloud Security Risk and Change Management Enterprise Implementations Vendor & Service Management Resource & Budget Planning UAT Planning Process Improvement Jira Stakeholder Engagement System Integration Regulatory Compliance Support (SOX / SOC) Technical Training & Enablement Waterfall SDLC

PROFESSIONAL EXPERIENCE

Randstad Technologies (Contract with McKesson Corp.) – Irving, TX

Sr. Project / Program Manager June 2022 – Oct. 2025

Supported the Management Team leading strategic IT initiatives supporting McKesson’s enterprise modernization and operational readiness.

Information Security & Risk Management (ISRM): Oversaw centralization of enterprise user access management (internal/external), ensuring SOX/SOC compliance. Managed MFA deployment for critical systems.

Led cross-functional teams including Executives, MSPs, PwC, and People Results. Maintained program governance via Jira, PlanView, Smartsheet, and SharePoint to ensure audit readiness and on-time delivery.

Built service model to deliver multi-level security compliance for over 1,500 applications across the Enterprise. Leveraged Okta as identity (IDP) and authentication, access provider for two-factor authentication in the Identity and Access Management (IAM) space, increasing security footprint to maximize coverage.

Co-led Change Management and compliance across the Program for all projects and project phases

HR Return to Office (RTO) Program: Delivered enterprise-wide operational readiness across workstations, A/V, cabling, and connectivity.

McKesson Technology Acceleration Program (MTAP): Directed Vendor Management Optimization (VMO) workstream—implemented standardized governance, centralized vendor performance tracking, and SLA-driven scorecards to reduce risk and improve efficiency.

Strategic Staffing Solutions (Contract with Ameren) – Charlotte, NC

Sr. Project Manager, IT PMO Feb – Apr 2022

Re-engaged paused IT projects to identify resourcing, financial, and risk gaps. Delivered remediation strategies and process improvements to restore progress and strengthen project control documentation.

Wells Fargo – Charlotte, NC

Business Initiative Consultant & Sr. Technical Business Systems Associate, Cloud Security CoE Jun 2019 – Jan 2022

Supported Management Team on enterprise identity and access management (IAM) and third-party risk initiatives within Info & Cyber Security.

Brought in Okta as Managed Service Provider (MSP) for access management; led remediation of 1,200+ applications into compliance.

Built and managed cross-functional teams (onshore/offshore) delivering risk-based IAM solutions for SaaS applications.

Directed vendor evaluation, budget management, SOW creation, and capital expenditure tracking.

Ensured policy and control alignment with enterprise standards using Jira and SharePoint for workflow reporting.

Kforce (Contract with Wells Fargo) – Tampa, FL

Initiative Manager & Sr. Project Manager, Cyber Risk – EIT Jul 2015 – Jun 2019

Delivered large-scale cyber risk and identity access control projects.

Supported project management to lead one of the largest Wells Fargo Splunk Enterprise deployments across multiple business units.

Managed $49M+ in technology investments, strengthening enterprise cyber risk posture.

Partnered with Enterprise Information Security for risk mitigation and compliance.

Directed domestic and offshore teams in Agile environments, ensuring timely delivery and operational stability.

Strategic Staffing Solutions (Contracts with Capital One) – Charlotte, NC

Sr. Project Manager & Platform Manager Jan 2012 – Jun 2015

Supported and directed risk management and platform modernization programs supporting enterprise cloud migration.

2011 CapitalOne purchased HSBC Credit Card business (Hong Kong & Shanghai Banking of China) - I managed the effort to bring on 11+M card servicing accounts into CapitalOne infrastructure and onboard into their systems, managing $40M+ in platform implementations and integrations for the 11M+ card servicing accounts.

Led enterprise risk platform releases in Agile environments; supported AWS adoption as CSP.

Stabilized and transitioned SAS infrastructure to scalable x86 Linux platform, enabling new analytical capabilities.

Randstad Technologies USA (Contracts with Bank of America) – Atlanta, GA

Sr. Project Manager & Capacity Analyst Apr 2007 – Dec 2011

Drove network infrastructure expansion and risk management initiatives across national data centers.

Managed server room remediations, data center consolidations, and network migrations nationwide.

Delivered 120+ concurrent SAN storage projects, enabling uninterrupted enterprise operations.

Led change and risk management processes, coordinated third-party resources and budgets for enterprise efforts.

ADDITIONAL EXPERIENCE

Northrop Grumman – IT Project Management; Federal and Commercial Markets I Aug 1997 – Apr 2007

Columbia Svcs. Group, Inc. – Project Manager; Fiber, Ethernet Network and Cabling Management I Aug 1993 – Aug 1997

AT&T Federal Systems & Operator Services – Project & Technical Services Manager; Federal Computing Services and Operator Services I May 1988 – Aug 1993

EDUCATION & CREDENTIALS

Master’s Certificate, Federal Project Management – George Washington University I 1991

Bachelor of Fine Arts (BFA), Graphic Design – James Madison University I 1979

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