Operations & Billing Manager
Resume:
DAWN BACA-FANION
Phoenix, AZ *****
********@*****.***
Professional Summary
I bring 15 years of successful experience as an operations manager within a retail environment. Additionally, I have six years of experience as an accomplished public educator, and four years in an office setting handling billing, accounts payable, and project engineer responsibilities.
I am confident that my diverse background and extensive experience make me a strong candidate. I would welcome the opportunity to discuss how my skills can benefit your team.
Work Experience
Project Engineer Assistant
Wall Assemblies llc
August 2025 to January 2026
· Planning and execution of commercial framing and drywall projects
· Assuring timely execution of project scope
· Administration of daily operations such as as submittals, change orders and material orders
· Assisting with SOV and billing
Billing Manager, Accounts Payable
Reliable Portable Bathrooms-Phoenix, AZ
December 2023 to July 2025
• Ensure timely and accurate customer invoicing and processing of vendor invoices
• Training and ensuring staff is compliant with company standards.
• Support the accounting team
Mechanic Equipment Maintenance Manager
Reliable Portable Bathrooms-Phoenix, AZ
December 2023 to July 2025
• Review estimates for accurate charges and repairs
• Ensure vehicles are up to date on recalls and general maintenance
• Keep accurate records of inventory and repairs made
• Ensure mechanics productivity
Dietary Technician
Abrazo Health-Phoenix, AZ
November 2022 to November 2023
• Plan and Prepare nutritious meals for patients, ensuring they meet specific dietary needs.
• Collaborate with dietitians, monitor food safety standards, and maintain accurate records. Shop Manager
Twisted -Jacksonville, FL
December 2021 to August 2022
• Oversee daily operations, manage staff, and ensure excellent customer service.
• Manage inventory, drive sales through creative displays and promotions.
• Successfully apply logistic skills to ensure effective delivery routes. Department Manager
Safeway Inc.
January 2013 to 2021
· Successfully managing a team of 15 employees
· Recruitment,training and motivation of staff
· Administration of daily operations
· Merchandising and driving sales
All-purpose Clerk
Safeway Inc.
January 2001 to December 2013
· Customer service specialist
· Running departments such as floral and liquor
· Cash handling
· Customer and vendor relations
· Ordering/building displays/driving sales
6th Grade Teacher
Washington Elementary School District
January 2003 to December 2009
· Successfully managing a classroom
· Plan and execute daily classroom activities
· Prepare and facilitate peer learning
Education
Bachelors of Arts in Education
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