Customer Service and Administrative Supervisor

TINA KHA ***** Branford Greens Dr

(***) *** – ***8 Houston, TX 77083

**********@*******.***

SUMMARY: Experience generating and sharing reports and managing team schedules for customer service and consultation.

WORK HISTORY:

HTH Communications LLC, Retail sale consultation, Houston TX 2023 - 2025 Interactive of College Technology, Chinese and Vietnamese Advisor, Houston TX 2022 - 2023 Doctor ' s Office, Administration Assistant, Houston TX 2020 - 2022 City of Houston Housing Resource Center, Receptionist, Houston TX 2019 - 2020 Advanced Healthcare Professional Inc, Field Supervisor, Houston, TX 2017 - 2019 Super Mercado, Payroll Assistant, Houston, TX 2015 - 2017 RELEVANT EXPERIENCE:

Family Health Partnership Clinic, Volunteer, Medical Record Department, Crystal Lake, IL 2014 Good Shepherd Hospital, Volunteer, Pre-admitting Department, Barrington, IL 2013 SKILL & ABILITIES:

Completed MS Excel, Word, Spreadsheet; Power Point, database, and Project management Courses.

Exemplary problem-solving skills; able to identify problems and implement corrective processes. Resolved complaints promptly and professionally

Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds. Fluent in Chinese and Vietnamese.

An experienced supervisor and trainer; able to explain information clearly, recognize excellence in individuals to achieve the common goals.

Capable of multitasking and maintain quality work for customers and employers. Built loyal clientele through friendly interactions and consistent appreciation

Ability to learn new concepts and skills quickly; Supervise and handle customer relations; Experienced in tracking inventory for daily needs; Trustworthy to handle cash, check and credit card payments.

EDUCATION:

2012 - 2014 Harper Community College Palatine, IL

2014 Associate in Health Information Technology

2012 Associate in Health Care Office Management

2012 Certified in Medical Billing & Coding & Medical Assistant

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