Client Care & Coordination Specialist

Katelynn Parker

Havelock, NC *************************@***.***

PROFESSIONAL SUMMARY

Detail-oriented and client-focused professional with 8+ years of experience managing a service-based business, specializing in customer experience, coordination, and communication. Currently completing associate degrees in Psychology, Criminal Justice, and Behavioral Health (Expected May 2026). Proven ability to manage high-volume client interactions, coordinate services, and maintain organized workflows. Seeking a remote role supporting military families and healthcare coordination. CORE SKILLS

Client Relations Care Coordination

Customer Support Documentation

Communication Problem Solving

Workflow Management HIPAA Awareness

PROFESSIONAL EXPERIENCE

Owner & Photographer Katelynn Parker Photography 2017–Present

• Managed 100+ client sessions with high satisfaction and repeat bookings

• Coordinated scheduling, communication, and service delivery from start to finish

• Maintained organized client records, contracts, and documentation

• Handled high-volume email and client communication professionally

• Resolved client concerns with empathy and strong problem-solving skills

• Developed workflows to manage multiple clients and deadlines efficiently EDUCATION

Associate Degree in Psychology (Expected May 2026) Associate Degree in Criminal Justice (Expected May 2026) Associate Degree in Behavioral Health (Expected May 2026)

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