Executive Administrative and Compliance Support Leader

Kewauna Dubose

Dallas, Texas +1-228-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Executive-level administrative professional with over 10 years of experience supporting leadership within healthcare, corporate, and government environments. Demonstrated expertise in calendar management, executive correspondence, confidential records oversight, compliance reporting, and workflow optimization. Recognized for strong organizational skills, sound judgment, and ability to manage multiple priorities in fast-paced settings. CORE COMPETENCIES

• Executive Calendar & Schedule Management

• Meeting & Agenda Coordination

• Confidential Document & Records Management

• Executive Communication & Correspondence

• Travel & Logistics Coordination

• Presentation & Report Preparation (PowerPoint, Excel)

• Process Improvement & Operational Efficiency

• Audit & Compliance Support (HEDIS, Risk Adjustment)

• Remote Administrative Support

PROFESSIONAL EXPERIENCE

Kelly Services (Substitute Teacher) 09/2025 – 04/2026

• Provided classroom supervision and instructional support across multiple grade levels.

• Maintained organized learning environments while managing student behavior and engagement.

• Followed lesson plans and communicated effectively with school staff and administration. Boston Scientific (Remote) Patient Care Specialist 11/2023 – 02/2025

• Provided high-level administrative and operational support within a fast-paced healthcare environment.

• Managed confidential patient records ensuring compliance, data accuracy, and regulatory adherence.

• Performed account analysis and reporting to support leadership decision-making.

• Monitored and resolved complex account issues while prioritizing urgent matters.

• Maintained detailed documentation and cross-functional communication. Inland Empire Health Plan (Remote) Data Retrieval Specialist 09/2021 – 10/2023

• Coordinated scheduling, tracking, and quality assurance for audit and compliance initiatives.

• Served as liaison between healthcare providers and internal departments to ensure timely data collection.

• Managed confidential documentation under strict reporting deadlines.

• Prepared research findings and compliance reports supporting HEDIS and Risk Adjustment initiatives.

Fannin Lanes Manager 07/2018 – 04/2019

• Led a team of 20 employees, increasing productivity by 30% within six months.

• Improved workflow efficiency and reduced operational costs through strategic process enhancements.

• Coordinated employee scheduling, payroll support, and performance documentation. Jackson County Board of Supervisors Human Resource Assistant 04/2016 – 07/2016

• Coordinated recruitment processes, interviews, and onboarding documentation.

• Maintained confidential employee records and assisted with payroll administration.

• Supported leadership with HR policy implementation and performance review documentation. Moss Point City Hall Office Assistant 05/2014 – 07/2014

• Managed executive schedules and coordinated internal meetings.

• Prepared administrative correspondence, reports, and documentation.

• Maintained filing systems and supported daily office operations. TECHNICAL SKILLS

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access)

• EPIC, Citrix, Athena Health, DrChrono

• QuickBooks, SAP, BPM, CRM Systems

• Zoom, Slack, Workspace

• Typing Speed: 75+ WPM

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