Childcare & Customer Service Operations Professional
Resume:
SADIE
LAFOUNTAIN
CHILDCARE CUSTOMER SERVICE OPERATIONS
C O N T A C T
PHONE
****************@*****.***
LOCATION
Gainesville, FL
E D U C A T I O N
HIGH SCHOOL DIPLOMA
Goal Academy, Florence
Dec 2024 - May 2025
Graduated early in May 2025.
FLORENCE JR/SR HIGH SCHOOL
Florence
Aug 2021 - Dec 2024
Completed college dual-enrollment classes,
participated in sports and activities, and
transitioned to Goal Academy during junior year.
H O N O R S & A C T I V I T I E S
Varsity Soccer, Cheerleading & Wrestling
Freshman and Sophomore years
National Junior Honor Society (NJHS) Member
S K I L L S
Child Supervision & Early Learning
Meal Service & Daily Care Routines
Classroom Cleaning & Sanitization
Customer Service
Teamwork & Independent Work
Fast, Efficient Problem-Solving
Cash & Payment Handling
Billing, Estimates & Proposals
Residential & Turnover Cleaning
Client, Contractor & Realtor Communication
Time Management
Food Service Operations
C A R E E R S T A T E M E N T
Childcare, customer service, and operations professional with hands-on experience in early childhood classroom support, residential cleaning, administrative support, food service, and payment handling. Provides attentive care, communicates confidently with families, clients, contractors, and team members, and works effectively both independently and collaboratively.
W O R K E X P E R I E N C E
Mountain Home Cleaning Residential Cleaner
May 2026 - Aug 2026
• Independently cleaned and sanitized private residences, Airbnb homes, and rental properties, including kitchens, bathrooms, bedrooms, living areas, floors, and high-touch surfaces.
• Performed dusting, vacuuming, sweeping, mopping, trash removal, and detailed property preparation for residents and arriving guests.
• Coordinated scheduling, access, property needs, and special requests with clients, homeowners, property representatives, and realtors; collected payments and completed each assignment thoroughly and on time.
Rocky Mountain Children's Discovery Center Teacher Aide May 2025 - Apr 2026
• Supervised and cared for groups of children ages 2-3 while supporting age-appropriate lessons, play, and early writing practice, including helping children learn to write their names.
• Served breakfast, lunch, and snacks and assisted with scheduled and as-needed diapering, personal care, and daily routines.
• Monitored children during nap time and cleaned and sanitized classroom areas and toys to maintain a safe, organized environment.
Clear Water Plumbing Heating and Utilities Administrative Assistant (Paid Internship)
Feb 2025 - May 2025
• Prepared billing, estimates, and written proposals for plumbing projects.
• Communicated with frustrated contractors to resolve job concerns and supported interviews for applicants seeking field positions.
Arby's Crew Member - Multiple Stations
1004 Royal Gorge Blvd, Canon City, CO 81212 Aug 2024 - Dec 2024
• Rotated among sandwich preparation, cashier, drive-through order taking, front counter, and fryer stations based on daily needs.
• Resolved customer concerns and corrected order or workflow mistakes while supporting fast-paced service operations.
Itos Steakhouse and Sushi Food Runner
114 W Main St, Florence, CO 81226 Jun 2023 - Aug 2023
• Prepared food for service, delivered orders to customers, and took and assembled to-go orders.
• Communicated closely with coworkers and helped resolve customer concerns and service mistakes.
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