Client Services & Marketing Operations
Resume:
LAURA WIEBRAND
EXPERIENCE
June ****-Present
County Clerk •Mississippi Department of Human Services
Reception, fielding calls for Case Workers at the SNAP office
Nov 2022-Present
Owner • Words Drawn For Creatives
Website marketing, site auditing, customer retention, AI, email marketing, content copywriting, newsletters, blogging, Instagram, LinkedIn, Canva, MicroSoft Word, Excel, PowerPoint
Mar 2007-Aug 2022
Rural Carrier • USPS
Customer service included sorting and organizing mail and packages for delivery to current addresses in a timely manner. Suggest products for better use of funds for their business. Extensive training of future carriers.
Dec 2002-Apr 2006
Statistic Researcher • Westat•RTI
Government funding educational studies using longitudinal studies interviewing students at their school on a variety of subjects. The results were used for placement of funds according to each location’s criteria.
EDUCATION
Southeastern Louisiana University
Bachelor of Science in Industrial Technology. 1998 AutoCAD-Architectural & Pipe Drafting, Communication
COMMUNICATION
As an office manager, I have honed my communication skills through years of experience in verbal and written communication with clients, vendors, and team members. I have extensive experience in creating and delivering presentations, preparing and responding to business correspondence, and ensuring effective communication throughout the office.
LEADERSHIP
I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.
REFERENCES
Available upon request.
48 Mesa Rd
Tylertown, MS 39667
***********@*****.***
OBJECTIVE
Using past skills as managing administrative tasks and moving forward with my newly learned skills in the web-world, seeking a challenging position to leverage organizational, communication, and leadership skills to streamline office operations and support business growth.
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