International Freight & Customs Client Support

Hester Fisher

Denver, Colorado 802**-***-*** **** *********@*****.***

Professional Summary

Logistics and freight professional with 20+ years’ experience in international shipping, customs clearance, and client account management. Skilled in coordinating import/export operations, negotiating rates, and ensuring compliance with customs procedures. Strong communicator with proven problemsolving ability. Seeking U.S. logistics and supply chain opportunities.

Core Skills

Freight Forwarding • Customs Clearance • Shipping Documentation • Client Service Rate Negotiation • Cost Control • Air/Sea/Road Logistics • SAP • Cargo-Wise • Compu-Clear Process Improvement • Team Collaboration

Professional Experience

deugro SA — Imports Controller

May 2022 – July 2026 Manage international/local shipments, invoicing, rate requests, and customs clearance. Liaise with agents, shipping lines, and transporters. Negotiate rates and prepare client status reports.

QI Logistics — Sea Freight Imports Controller

Dec 2012 – Apr 2022 Oversaw air/sea/road import operations. Prepared quotations, invoices, and customs documentation. Coordinated with overseas agents and suppliers. Managed client accounts and negotiated rates.

Santova Logistics — Key Accounts Controller

Dec 2011 – Apr 2012 Managed key accounts, quotations, invoicing, and customs clearance. Coordinated shipments and ensured Incoterms compliance.

DHL Inhouse (Procter & Gamble) — Shipping Manager / Operations Specialist

Aug 2010 – Nov 2011 Directed supply chain operations across global trade lanes. Monitored SLA compliance, handled hazardous cargo, and managed SAP/Log-net tracking.

Leschaco Pty Ltd — Sales Executive (Contract)

May 2008 – Jul 2010 Developed new freight forwarding business. Managed import/export operations, rate negotiations, and coal export projects.

Kintetsu World Express — Ocean Freight Liaison / Key Accounts

Mar 2006 – May 2008 Coordinated Sea freight imports/exports and key accounts. Assisted with permits, insurance, and customs compliance. Supported sales with quotations and proposals.

Express Clearing & Forwarding — Forwarding Coordinator

Nov 2000 – Feb 2006 Managed air/sea freight imports, documentation, and quotations. Liaised with overseas agents and ensured customs compliance.

Education

Matric — Grenswag High School

1986 - 1989

Languages

English • Afrikaans

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