Senior Executive Assistant & Quality Compliance
Resume:
Cathy Ray
Zebulon, NC *****
**********@******.***
Cell: 919-***-****
Skillful & resolute Senior Executive Assistant with experience in business, technical and communication skills. Strong organizational skills and ability to multi-task daily operational & administrative functions in a highly confidential environment. Works with a sense of urgency to anticipate the needs of senior-level executives with strong diligence. Ability to function as gatekeeper and escalate relevant information to executives as needed, including successful work from home arrangement.
Experience with training of new hire personnel, developing a range of training materials, including site day-to-day, quarterly & annual current Good Manufacturing Practice (cGMP) training, SOPs, Quality Manual Standard (QMS); including Federal & State Regulatory.
Proficient in MS Office applications, including Microsoft Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Visio, Office 365, Google Docs, Adobe, AI—MS Co-Pilot, ChatGPT, SAP, ARIBA, Workday, Concur, Taleo, Peoplesoft, Agile-1, Webex, Webex Events.
Merck, Inc., The Maurice R. Hilleman Center for Vaccine Manufacturing, Durham, NC
Quality Compliance & Plant Administration – Senior Executive Administrative Associate April 2007 – May 2026
Delivered full & diversified administrative support to site senior executives, efficiently managing multiple complex day-to-day calendars, coordinating meetings with both internal & external parties, prioritizing most sensitive matters, recording meeting discussions and providing minutes, arranging appropriate facilities, meeting room, equipment, housekeeping, catering, lodging, transportation.
Led enterprise—wide strategy and execution of high-impact site and social events, including town halls, team-building initiatives, corporate celebrations, offsite annual holiday socials, on-site annual holiday meals, and groundbreaking ceremonies.
Directed full-service catering operations; managed external vendor partnerships (including signage); coordinated permitting in partnership with safety for outdoor events and setups; managed event budgets with accurate departmental billing and cost allocation; and served as a liaison to state and government officials and executive leadership (MERCK), including the CEO and senior vice presidents of the enterprise manufacturing and operations.
Scheduled all aspects of executive travel, both domestic & international
Generated, reconcile & track executive expense reports.
Administered sensitive information with discretion and confidentiality, including time sensitive material across time zone.
Collaborated with Human Resource Business Partners & executive leadership for recruitment, scheduling interviews with internal & external candidates, compensation & employee relation issues; as well as onboarding registration of new employees with Learning & Development, including ordering computers, cell phones, and assigning work area.
Standardized and maintained site leadership job descriptions using approved corporate templates and a centralized SharePoint repository, enabling leadership view access, ensured alignment across site senior and quality leadership teams and timely updates in coordination with leadership.
Generated & submitted purchase orders, payment requisitions, & invoice approval in SAP/ARIBA, including managing company employee shirt ordering process, supplies & furniture inventory
Managed non-PO payment requests for site memberships, community partnerships, and sponsorships, including the local Chamber of Commerce’s, Museums and Life Sciences organizations such as the NC Biotechnology Center; supported STEM initiatives across local schools, colleges, technical institutes, and community colleges; and oversaw procurement and inventory of branded swag for recruiting events and local pop-up engagements.
Managed cafeteria services purchase order for contracted provided (FLIK), overseeing accurate processing, reconciliation, and vendor coordination.
Administrator for site organization charts, site email distribution lists, and associated SharePoint & Team sites
Assisted with managing control entry & system access level requests across the site.
Supported internal & external documentation for training & safety; including site audits & GMP Regulatory inspections; including arranging meeting facilities, catering, supplies, site escorts, transportation, lodging.
Evaluated policies to ensure they are compliant with site & corporate mission.
Liaison identifying space for new & existing employees; including renovations & monitoring projects.
Provided leadership, guidance, and mentorship to site administrative assistants, partnering with the administrative team to identify process improvements, streamline workflows, and enhance operational efficiency for site executives and staff.
Kelly Services, (Contractor GlaxoSmithKline, Inc.), Zebulon NC
Technical Trainer May 2006 – March 2007
Coordinated & assisted SOP procedures & forms updates as required.
Created & implemented new training initiatives such as classroom & online modules, assuring continuous cGMP training to employees to promote long-term excellence.
Collaborated with leadership to determine & develop improved courses to meet cGMP training demands.
Created curricula, instructions, documents & written tests for distinct types of cGMP training courses, including conducting new hire orientation & onboarding new hires.
Equity Services, Inc., Raleigh NC
Loan Originator/Mortgage Broker August 2002 – May 2006
● Originated, reviewed, processed, closed & administered customer loan proposals
● Recommended loan approvals & denials based on customer loan application reviews
● Compiled database of loan applicants’ credit histories, financial statements & other credit information
● Maintained friendly & professional customer interactions while upholding strict confidentiality
● Submitted loan applications to underwriter & title company for verification & recommendations
Closure Medical Corp, Raleigh, NC September 1999 – August 2002
Executive Administrative Assistant
GSK, Inc., Zebulon, NC April 1991 – August 1999
Sr Administrative Assistant
Davidson & Jones, Inc., Raleigh, NC May 1986 – May 1989
Property Manager (Commercial Properties)
BB&T Operations Center, Wilson, NC August 1984 – May 1986
Data Entry Operator
Education
1983, Southern Nash Senior High School, Bailey, NC
Certification
Notary Public (Expires: March 18, 2031)
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