Customer Service & Medical Equipment Technician
Resume:
James Miao
Mukilteo, WA *****
*************@*******.***
Flexible Dedicated worker
I am a hard worker and fast learner who is willing to take on new challenges and responsibilities. I have a variety of work experience in mobile medical equipment, customer service, health preservation, computer software sales, home improvement and teaching. Work Experience
Greeter/Seasonal Club Outfitter, Cabela’s- Tulalip, WA 10/2024- 07/2025 Greet customers and sell the Cabela Club Capital One Mastercard. Create the Cabela Mastercard.Take credit card payments and look up credit card balances Maintain customer flow at store entrance directing customers to product locations and customer service. Assist customer service with returns and purchases. Seafood and Meat Clerk,Quality Food Service - Mukilteo, WA 03/2023- 101/2024 Assist customers with seafood and meat purchases. Clean meat and food handling equipment. Prep Seafood and Meat displays. Empty Seafood counter at end of shift. Rotate stock and inventory.
Medical Equipment Mgr Asst /Driver- Bridge Disability Ministries 11/2018- 03/2023 Receive and sanitize and refurbish donated mobile medical equipment. Pickup and install new and used hospital beds, Power Wheelchairs, wheelchairs, walkers, and bathing equipment. Run a hubscrub sanitizer machine.
Licensed Massage Therapist, Lavida Massage Shadyside- Pittsburgh PA 04/2014- 08/2018
Perform Swedish, deep tissue and chair massages for ailing patients. Setup and performed chair massages for staff at UPMC Children's hospital. Maintenance Support, CP Development Corp- Pittsburgh, PA 11/2012-12/2013 Performed handyman services including painting, cleaning and assisting carpenters with installing tongue and groove flooring for numerous properties owned by employers. Paraprofessional/HS Golf Coach, Sugar Valley Rural Charter School- Loganton, PA 08/2008-06/2011
Assist teachers with life skills and development for junior high school and high school students. Coached Jr high and high school golf team.
Microsoft Channel Sales Rep, VMC Consulting- Redmond, WA 07/2002-07/2003 Team lead for Channel Sales Rep account management tools. Mentored new sales reps on phone skills andMicrosoft Channel resource tools. Earned team recognition for highest quarterly sales metrics.
Channel Account Manager, Microsoft- Redmond, WA 12/1993-10/2001 Built and managed a partner sales pipeline utilizing Siebel contact management tool. Recruited Microsoft partners into Microsoft Certified Partner program. Invited Partners to Microsoft training promotions and trained partners on how to license Microsoft software. Earned East Coast Channel Team top value added provider recruiter award. 3rd Manager/Corporate Trainer- Pay N Pak Homecenters 04/1985-10/1992
Sold home improvement products. Designed kitchens using the CAD program for kitchens. Managed sales reps and cashiers in a fast paced home improvement store. Trained personnel on warehouse shipping and receiving procedures using JDA Point of Sale software. Education
Licensed Massage Therapist, Everest Institute- Pittsburgh, PA 06/2013-03/2014 Bachelor of Arts in American History, University of Florida- Gainesville, Fl 09/198*-******
Basic Studies, Boston University- Boston, MA 09-1979-06/1981 References available upon request
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