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EXPERIENCE
September 2024 - Current
Customer Service Paradise Isles Apartments Cutler Bay,
FL
+ Provided customers with product information and
resolved their issues in a timely manner.
- Answered customer inquiries over the phone and
through email.
July 2015 - February 2024
Administrative Executive Cuba Association Habana,
Cuba
+ Organized and maintained executive calendar of
appointments, meetings, conferences and travel
itineraries.
+ Developed and implemented procedures to streamline
workflow processes in the department.
- Prepared reports, presentations, agendas and other
documents as requested by management.
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May 1984 - June 2014
Economy Cuba Empresas Artemisa, Habana Cuba
+ Contributed innovative ideas and solutions to enhance
team performance and outcomes.
- Worked successfully with diverse group of coworkers to
accomplish goals and address issues related to our
products and services.
+ Prioritized and organized tasks to efficiently accomplish
service goals.
+ Identified needs of customers promptly and efficiently.
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EDUCATION AND TRAINING
April 2019
Master of Science Agricultural Engineering
University of Habana, Habana Cuba
LANGUAGES
Spanish:
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Full Professional
REFERENCES
References available upon request.
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