Reliable Paralegal Track Package Handler

Melanise Robinson

Chicago, IL 773-***-****

********@*****.***

EDUCATION

Harold Washington College, City Colleges of Chicago, Chicago, Illinois Expected May 2026

Paralegal, Associate in Applied Science

Vice President of the Calisthenics Club 2024-2026

Relevant Coursework

Intro to Paralegal Studies

Real Estate Law Paralegal

Contract Law for the Paralegal

Legal Ethics for the Paralegal

Professional Summary

Diligent and reliable hand packer also with great customer service skills with successful at handling high-volume, physically-challenging work, standing for long periods, and moving with ease. Excellent physical stamina, teamwork capabilities, and communication skills. Dedicated to surpassing production goals, and maximizing customer satisfaction everyday.

Skills

•Solving problems and giving customers satisfaction

•Truck Loading

•Shipping documentations.

•Improves Quality

•Microsoft Professional, excel, word, power point, and quick books

WORK HISTORY

Package Handler 10-2023 to current

Fed Ex Bedford Park, IL

• Improved package handling efficiency by implementing proper sorting, and organizing techniques.

• Reduce damage rates for packages through careful handling and adherence to safety protocols.

• Streamline workflow by coordinating with team members on efficient loading, and unloading procedures.

• Enhance customer satisfaction by ensuring timely delivery of packages through efficient processing methods.

Packing Outbound, 09/2021 to 08/2023

Amazon University Park, IL

• Enhance customer satisfaction by providing timely, and efficient outboard packages repairs, and maintenance.

• Increased workshop productivity by implementing streamlined diagnostics procedures for common outboard packages package issues.

• Reduced repair turnaround time with a systematic approach to troubleshooting and problem-solving techniques.

• Collaborated with team members, ensuring smooth operations in the service department, and strengthening teamwork among staff.

Customer Support Specialist, 12/2011 to 02/2020

Ticket Master-Chicago, IL Remote

• Enhance customer satisfaction by addressing, and resolving complex issues promptly, and professionally.

• Streamlined support processes for increased efficiency, and reduced response times.

• Develop strong relationships with clients, resulting in repeat business, and positive feedback.

• Collaborated with cross-functional teams to address customer concerns, and improve overall service quality.

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