Administrative & Customer Service Support Specialist

Adrieana Stevenson

Oakland, CA ********.**********@*****.*** 510-***-****

Professional Summary

Organized and customer-focused administrative professional with experience in office support, logistics coordination, and client service. Skilled in managing high-volume tasks, maintaining accurate records, and providing professional front-line support in fast-paced environments. Recognized for reliability, adaptability, and strong communication skills. Core Skills

Administrative Support • Front Desk Operations • Customer Service • Data Entry • Scheduling • Order Processing • Document Management • Problem Resolution • Team Collaboration Professional Experience

Temporary Customer Service & Administrative Support Associate Various Assignments – Oakland, CA November 2025 – Present

• Provided short-term administrative and operational support across professional environments.

• Substituted in a dental laboratory, assisting with workflow organization and task coordination.

• Prepared informational and educational materials for local school programming initiatives.

• Adapted quickly to new systems and procedures while maintaining professionalism. Customer Service Associate

Padre Mu – Oakland, CA June 2024 – November 2025

• Provided front-line customer support and resolved service concerns professionally.

• Processed orders and coordinated delivery schedules to ensure timely fulfillment.

• Maintained compliance with packaging and labeling standards. Office Services Representative

Canon Business Process Services, Inc. – Oakland, CA July 2022 – December 2022

• Managed incoming and outgoing mail and supported office communications.

• Performed data entry and maintained organized records.

• Served as front desk representative, greeting visitors and handling inquiries. Packaging Technician

Jetty Extracts – Oakland, CA November 2018 – April 2019

• Executed final-stage packaging of regulated cannabis products in compliance with industry standards.

• Inspected products and packaging for defects, damage, and labeling accuracy.

• Followed established quality control protocols to identify and resolve discrepancies.

• Maintained accuracy and consistency in a fast-paced production environment. Household Operations Manager (Self-Employed)

Oakland, CA April 2019 – June 2024

• Managed scheduling, vendor coordination, and budgeting with strong organizational systems. Education

GED – Berkeley Adult School, Berkeley, CA

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