Customer Service, Sales & Operations Professional
Resume:
A L E Z É C L E V E L A N D
****************@*****.***
www.linkedin.com/inAlezé-Cleveland
Summary
A skilled communicator with 5 years of customer service experience, consistently assisting coworkers in skill development and task completion. Experienced in event planning and organization, showcasing creativity, time management, and design abilities. Proven track record in sales, including door-to-door efforts, and attention to detail in product sorting and shipping.
WORK E X P E R I E N C E
Amazon – Sorter
Nov. 2023 – Nov.2024
Managed high-volume shipping during the holiday season in a fast-paced environment, maintaining composure under pressure while supporting colleagues with daily tasks. Assembled packages efficiently and accurately, consistently setting personal goals to exceed company expectations. Contributed to the upkeep of efficient distribution systems, ensuring proper organization through scanning merchandise, packages, and carts. Independently loaded and unloaded containers as needed. Worked late night shifts ending at 1:00 AM.
Family Dollar - Cashier & sales
Oct. 2021 – Dec. 2022
Processed cash and credit transactions accurately. Managed inventory and performed shelving/stocking tasks. Ensured store cleanliness and organization. Provided shift coverage for colleagues as needed.
CADC LLC - Canvassing
Oct. 2018 – Nov.2018
Promoted voter registration and education, engaging with individuals in a friendly and approachable manner. Provided information and assisted with enrollment while maintaining professionalism and attention to detail.
TEMP WORK
Express 2020-2025
Common Ground Golf Course- Groundskeeper
Apr. 2025- Apr. 2025
Raked bunkers, placed tee markers in appropriate places, driving golfcarts, placed compost to maintain gras quality, picking up golf balls and debris, making yard markers plainly visible for golfers. Utilized power tools for lawn maintenance. Helped golfers with inquiries about the course.
RANCH HAND
Sep. 2024 - Sep. 2024
Cleaned horse stables and assisted with rodeo setup. Utilized power washers for cleaning tasks and performed janitorial duties while adhering to detailed cleaning instructions. Working with a team to complete task in an efficient and timely manner.
LAB TECHNICIAN
Jan. 2022 – Mar. 2022
Delivered exceptional customer service while sorting, organizing, and preparing lab supplies. Trained in sterilization procedures and ensured lab cleanliness. Committed to creating a positive and welcoming experience for all interactions, aiming to help individuals feel a sense of comfort and belonging through skills in service and design. Sorting and organizing samples based on blood type and if it was plasma or blood.
MAIL SORTER
Dec. 2020 – Jan. 2021
Sorted and organized over 1,000 packages daily, efficiently managing a high-volume workload. Contributed to group leadership and provided support as needed. Used palate jacks to safely move large amounts of packages between loading zones. Ensured accuracy for shipping purposes.
SKILLS
Communication
Leadership
Retail
Heavy Machinery
Packaging
Creativity
Time Management
Assembly Material
Custodial
Conveyer Belt
Design
Sales
Handling
Door-To-Door
Pallet Jack
EDUCATION
GED in progress
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