Division Project Manager & Restoration Leader
Resume:
Ryan Coats
Rancho Cordova, CA *****
************@*****.***
My goal is to serve with the mindset of a division leader/project manager, helping build implement and maintain company standards. To lead and work closely with clients and internal external resources to define project strategy, goals, deliverables, timeline, and budget for various projects of a successful business. I have a proven track record of planning and designating project resources, preparing budgets, monitoring progress, and keeping stakeholders informed through the entire process of a project.
Experience
• 2022 - 2023
Became an in-home primary care provider to my father during his battle with several ailments.
• 2022 Water Smoke Mold Removal - Rol Linda, CA
Mitigation Manager / Estimator
Responsible for all program, mitigation assignments, including, but not limited to scheduling cruise managing projects estimating updating clients as well as adjusters. Began learning and using disability estimating software.
• 2019 - 2022. Oracle Construction and Restoration - Sacramento, CA
Restoration Manager / Estimator
Helped establish companies standards of operations, the layout of our warehouse and design of vehicle racks to emphasize equipment storage and cleanliness. Established weekly safety training and employee pride recognition. Experienced over 400% growth year one and 200% year two. Daily responsibilities were to oversee mitigation projects, including scheduling, managing and estimating all projects according to various service level agreements were closely with cruise and training and safety meetings that were applicable to day-to-day operations. Organized and managed fleet maintenance. Became the companies top reconstruction sales person through providing great customer service.
• 2014 - 2019 Miller Mitigation & Restoration - Rancho Cordova, CA
Operations Manager / Project Manager
Lead weekly training and safety meetings for all technicians while providing developmental skills to employees as it related to specific projects. Provide provided daily scheduling updates to coordinate projects with clients insurance providers and office management. Source new vendors for project consumables finding the lower price products and setting up free weekly deliveries with committed purchasing created incentive program encouraging technicians to complete projects within a certain labor hour. Period while increasing company gross profit margin from 20% to 35%. Develop relations with property management firms, creating and streamlining billing process resulting and investing less management time. That’s thus increasing profit while satisfying clients request for a simple format.
• 2005 - 2014 Serv Pro El Dorado Hills, Citrus Heights CA
Senior Technician - Operations Manager
Worked at various Servpro franchises within the area. Performed all initial inspections and estimating manage all assigned project operations, overseeing several crews daily and insured each crew at proper tools and supplies to completely mitigate damage according to industry standards.
Certifications / Education
• AA Social and Behavioral Science at Coalinga Community College
• IICRC Certifications: WRT, FSRT, ORT, ASD
• Bio / Trauma Scene Technician
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