Assistant Supervisor - Accounting & Data Entry
Resume:
Some College (No Degree):
Accounting And Business
Management
St. Louis Community College
St. Louis, MO
High School Diploma:
Hazelwood East High School
St Louis, MO
**************@*****.***
Florissant, MO 63033
Skills
• Data management
• Friendly, positive attitude
• Organization
• Issue and conflict resolution
Education And Training
Completed coursework in
Bookeeping, and Quickbooks
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Certifications
Accounting and Data Entry,
Standford Institute - 2008
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Certified Bank Teller, Roosevelt
Bank - 1997
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Resourceful Supervisor and Data Entry Clerk trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
St.Louis Circuit Clerk's Office - Assistant Supervisor Clayton, MO
10/2000 - 03/2019
Keyanna Marie Wilson
Summary
Experience
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
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• Delegated daily tasks to team members to optimize group productivity. Organized schedules, workflows and shiȅ coverage to meet expected business demands.
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• Filed paperwork and submitted reports to upper management. Oversaw employee supervision, client satisfaction, contract management and daily work.
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Identified and corrected performance and personnel issues to reduce impact to business operations.
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• Increased volume of work while maintaining high level of accuracy and quality. Developed training, assessment and performance monitoring programs to coach and mentor employees.
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• Updated policies and procedures to maximize team efficiency and productivity.
• Performed yearly evaluations to update annual goals.
• Resolved customer complaints and adjusted policies to meet changing needs.
• Established and enforced clear goals to keep employees working collaboratively.
• Provided ongoing training to address staff needs. Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
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Coached and mentored 35 staff members through constructive feedback to develop long-term career goals.
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Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
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