Operations & Store Management Professional
Resume:
Lisa Smith
Evansville, IN ***** +1-930-***-**** *************@******.***
Work Experience
Store Manager
Rent One Vincennes, IN
April 2025 to Present
inventory management
• Provided management and scheduling
• Opened and closed at end of day and night
• Handled customer inquiries and complaints
• Achieved sales goals
• Responsible for budget management
• Monitored and ordered supplies
• Regularly supervised a crew
• Trained, developed, and managed employees
• Developed a productive team environment
• Completed performance reviews
• Processed employees time cards
Operations Manager
Office Pride Commercial Cleaning Services Evansville, IN October 2022 to April 2025
HR, payroll, clients, employees, all day to day operations! Ran the company. inventory management and accounts payable receiveable.
Store Manager
Dollar Tree Evansville, IN
April 2021 to October 2022
Store manager
Scheduling
Payroll
Freight Manager
• Provided store management and scheduling
• Opened and closed the store at end of day and night
• Handled customer inquiries and complaints
• Achieved sales goals
• Responsible for budget management
• Monitored and ordered supplies
• Regularly supervised a crew of 20
• Trained, developed, and managed store employees
• Developed a productive team environment
• Completed performance reviews
• Processed employees time cards
accounts receivable and payable
inventory management
Payroll/Benefits Coordinator/Human Resources
Mt. Vernon Nursing and Rehab Center Mount Vernon, IN January 2020 to April 2021
• I used Kronos software as a payroll coordinator/ Human Resources/ accounts payable and Receivable. As well as Ultipro! HRIS trained also. Healthcare! accounts payable and receivable as well as inventory management Owner/ Business Ofice Manager
Reiter's Flooring & Paint
March 2000 to April 2019
Flooring, painting, Human Resources, typing 60 wpm, multiple phone lines, microsoft office, customer service, accounts payable and receivable, bids, sales, and marketing,customer service. inventory management Secretary/ Business Office Manager
Allstate Insurance Mount Vernon, IN
March 1996 to March 2000
From 3/1996 - 3/2000
Customer Service, typing 60 wpm, multiple phone lines, microsoft word, operating a fish machine, payroll, mail sorting, filing, quotes, sales, marketing, and payments.
Education
Business Administration (Associate's)
Ivy Tech Community College Evansville, IN
August 1998 to May 1999
Business Administration (Associate's)
University of Southern Indiana Evansville, IN
January 1997 to December 1998
College preparatory (High school diploma or GED)
Mt. Vernon High School Mount Vernon, IN
August 1993 to May 1997
Upper secondary education
Skills
Microsoft Office (10+ years) Reporting and dashboarding tools Interviewing Teamwork Office experience Hiring Strategic thinking in HR leadership Employment & labor law Inventory manager experience Training Time management Productivity software Cash reconciliation Multi-line Phone Systems (10+ years) Office Management (10+ years) Team building Accounting Sales Employee evaluation UltiPro Employee Orientation (10+ years) Shopify Dashboard development Customer Service (10+ years) QuickBooks Online Microsoft Outlook (10+ years) Data entry Performance management Word embeddings Employee relations Cost management Microsoft Office Adobe Acrobat Retail industry sales team management Client email correspondence Retail store experience Cash Handling (10+ years) Word (10+ years) Management experience within retail industry Excel (10+ years) Commercial cleaning Filing training (10+ years) Outbound calling HRIS Staff development Scheduling (10+ years) Management Experience (10+ years) Employee relationship building ADP Team Building (10+ years) Windows Excel data analysis Appointment Scheduling (10+ years) Microsoft PowerPoint Technical Proficiency Insurance sales Payroll (10+ years) Conflict management Store management (10+ years) Performance evaluation Retail management Kronos Business development UltiPro (2 years) Team leadership Medical office experience Phone communication Stocking Data analytics Inventory management Accounts Payable (10+ years) Team motivation (leadership skill) Administrative experience Vendor relationship building Operational management Basic math Maintaining an organized workspace Small business experience HR legal compliance Integrity QuickBooks Computer operation Attention to detail Analysis skills Zoom Accounting experience within real estate Operations management Facebook Closing sales Client interaction via phone calls Driving Manager experience Data Entry (10+ years) Team scheduling Account management Organizational Skills
(10+ years) Managing store merchandising operations Performance dashboard reports Digital marketing Construction painting Front desk Confidential information handling Staff training Office management Forklift Operator (10+ years) Project management Training & development Organizational skills Google Workspace Office phone management Equal Employment Opportunity
(EEO) Accounting software Painting (10+ years) Cash handling Windows (10+ years) Outside sales Business operations Microsoft Excel Standard operating procedures (SOPs) Fax machines Research Client onboarding Google Docs MLS software Clerical experience Recruiting
(10+ years) Marketing analytics Microsoft Word (10+ years) Pricing Spreadsheets Deal closing Objection handling (sales technique) Janitorial experience Interviewing (10+ years) Conducting staff training sessions as a store manager Supervising Experience (10+ years) Typing Word processing Dashboard creation support Nursing home experience Office Experience (10+ years) Forklift (10+ years) FMLA ADA compliance Kronos (1 year) File organization Loan collections Sales objection handling Anti-discrimination law Clerical experience (10+ years) Managing projects Customer communication Staff scheduling Faxing Proofreading Strategic management Hospitality management Microsoft Outlook Store management Languages
English
Certifications and Licenses
Driver's License
CPR Certification
First Aid Certification
Non-CDL Class C
Additional Information
Authorized to work in the US for any employer
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