Quality Technician, Quality Systems and CAPA

Alma Salazar

Sparks, NV ***** +1-775-***-**** ***************@*****.***

Professional Summary

Quality Technician with Business Management in STEM certification (eCornell, 2025). Experienced in control plan development, QAN creation, fault injection validation, defect trend analysis, and process improvement. Skilled in NX Witness, Microsoft Excel, Word, and PowerPoint. Recognized for strong leadership, technical precision, and cross-functional collaboration in high-volume manufacturing environments.

Work Experience

Tesla – Sparks, NV

Quality Technician / Quality Inspector / Production Associate May 2022 – Present

• Perform advanced quality inspections across MIC3, MIC5, BMA, VSH, Pack, and Stator lines.

• Develop and maintain Control Plans to monitor critical-to-quality (CTQ) characteristics.

• Utilize NX Witness for defect tracking, reporting, and real-time production monitoring.

• Create and document QANs (Quality Action Notices) to address non-conformances and initiate CAPA.

• Conduct fault injection testing to validate detection systems and error-proofing effectiveness.

• Analyze defect trends using Microsoft Excel including pivot tables and reporting tools.

• Prepare quality reports and presentations using Microsoft Word, Excel, and PowerPoint.

• Escalate quality concerns to engineering and leadership to prevent recurrence.

• Operate precision inspection equipment including Batman, Boomerang, and Jack of All Trades gauges.

• Train and mentor new hires on quality standards and safety protocols.

• Ensure compliance with Manufacturing Instructions (MIs) and quality policies. Amazon Warehouse – Reno, NV

Warehouse Associate Oct 2020 – May 2022

• Picked, packaged, and staged orders for shipping.

• Operated forklifts and pallet jacks while meeting safety and efficiency goals.

• Trained new hires on warehouse processes and equipment usage. S&S; Warehouse – Reno, NV

Warehouse Associate Jan 2018 – Oct 2020

• Cross-trained in picking, packing, and shipping operations.

• Loaded trailers and ensured accurate order fulfillment. UPS – Reno, NV

Package Handler Dec 2018 – Apr 2019

• Handled packages accurately to meet shipping deadlines.

• Maintained a clean and safe work environment.

Education

Reed High School – Sparks, NV Diploma, 2012

eCornell – Business Management in STEM, Certification, 2025 Skills

Quality Inspections Control Plans QAN Creation Fault Injection Testing NX Witness Microsoft Excel (Pivot Tables, Reporting) Microsoft Word Microsoft PowerPoint Process Improvement Root Cause Analysis CAPA Leadership & Team Training Forklift & Pallet Jack Bilingual

(English/Spanish)

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