Administrative & Recruiting Operations Specialist
Resume:
Shielonda Mikle
Humble, TX 210-***-**** *********.*****@*****.*** https://bold.pro/my/shielonda-mikle/779r Professional Summary
Experienced administrative and operations professional with over 15 years supporting organizational operations, human resources administration, recruitment coordination, and program management across higher education, government, and corporate environments. Proven ability to maintain accurate documentation, coordinate schedules, manage records, and support leadership teams with dayntonday operational needs. Skilled in communication, data tracking, office coordination, and customer service while maintaining confidentiality and organizational efficiency. Core Administrative Skills
Administrative Coordination Office Operations Support Calendar & Schedule Management Document & Records Management Human Resources Support Recruitment Coordination
Data Entry & Reporting CRM / HRIS Systems
Customer & Client Relations Meeting & Event Coordination Microsoft Office Suite Virtual Communication Platforms Professional Experience
Substitute Teacher – Swing Education — Houston, TX 2024–Present
• Maintain organized classroom environments while implementing lesson plans and administrative instructions.
• Document student attendance, classroom updates, and behavioral reports for school administrators.
• Adapt quickly to new school procedures, systems, and operational requirements.
• Coordinate classroom activities and ensure adherence to school policies and expectations.
• Communicate effectively with faculty and staff regarding classroom operations and student needs. Recruiting & Human Resources Assistant – WorldStrides — Remote 2021–2024
• Maintained confidential personnel records for over 100 employees ensuring accuracy and compliance.
• Coordinated onboarding processes including documentation verification and HRIS data entry.
• Scheduled interviews and supported recruitment coordination between candidates and hiring managers.
• Prepared reports and maintained HR documentation for internal audits and compliance.
• Provided administrative support to HR leadership including document preparation and record management. Career Advisor – Zeiders Enterprises — Remote 2017–2021
• Managed highnvolume client caseload while coordinating appointments and documentation.
• Maintained accurate client records and service documentation in internal tracking systems.
• Coordinated virtual workshops, training sessions, and client meetings.
• Prepared resumes, career documentation, and employment resource materials.
• Generated reports tracking program participation and service outcomes. Career Exploration & Development Instructor – South University — Virtual 2017–2022
• Coordinated course materials, assignments, and online learning platforms for virtual instruction.
• Maintained student records including attendance, grades, and course documentation.
• Communicated course expectations and administrative updates to students.
• Managed grading systems and academic reporting requirements.
• Collaborated with faculty and administrators to support program operations. Academic Recruiter – Walden University — San Antonio, TX 2011–2017
• Managed highnvolume recruitment pipeline and maintained detailed CRM records.
• Coordinated admissions documentation and application processing support.
• Tracked recruitment metrics and maintained accurate applicant records.
• Provided administrative support for enrollment processes and documentation verification.
• Communicated with prospective students regarding application procedures. Career Transition Counselor – Brooke Army Medical Center — Fort Sam Houston, TX 2009–2011
• Coordinated career workshops, employer outreach events, and job fairs.
• Maintained program records and participant documentation.
• Scheduled counseling appointments and maintained case records.
• Prepared reports and administrative documentation for leadership review.
• Supported employment readiness services including application and resume preparation. Human Resources Generalist – U.S. Air Force Civil Service — Buckley AFB, CO 2006–2009
• Supported federal HR operations including recruitment coordination and benefits administration.
• Maintained personnel records within DCPDS and Oracle HR systems.
• Processed employment documentation including background checks and onboarding records.
• Provided HR policy guidance and documentation support to employees.
• Prepared personnel reports supporting compliance and HR audits. Adjunct Instructor – Northwest Vista College — San Antonio, TX 2007–2010
• Managed course administration including attendance tracking and grade records.
• Coordinated course materials and communication with students.
• Maintained academic documentation in compliance with institutional policies.
• Prepared lesson plans and course resources for classroom instruction.
• Provided reporting on student progress and course outcomes. Education
• Ph.D., Christian Counseling – Guadalupe Baptist Theological Seminary
• Master of Christian Studies – Guadalupe Baptist Theological Seminary
• Master of Arts, Management & Leadership – Webster University
• Bachelor of Christian Studies – Guadalupe Baptist Theological Seminary
• Bachelor of Science, Family & Consumer Sciences – Lamar University
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