Customer Service & Retail Sales Associate

Lyrah Favors

email:***********@*****.**

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EXPERIENCE

Chick Fil A, Bloomington— Server

Start date :Jan 14th 2023

End date: Sep 9th 2023

Role description:

providing excellent customer service, preparing food, maintaining cleanliness, and working efficiently as part of a team. You'll likely handle tasks such as taking orders, operating the cash register, assembling meals, and ensuring customer satisfaction.

Silver crest, Richfield — Server

serving meals to residents, taking orders, ensuring residents have what they need during meal times, and maintaining a clean dining environment. They also often assist residents with eating and provide a friendly, supportive atmosphere.

Mall of America, Bloomington— Retail cashier

Start date: march 17th 2025

End date: October 3rd 2025

Role description:

assisting customers, processing sales, stocking merchandise, and maintaining the appearance of the store. You'll be expected to provide excellent customer service, handle transactions accurately, and contribute to a positive shopping environment.

SKILLS

Customer Service

Guest Relations

Hospitality

Cash Handling

POS Systems

Communication

Teamwork

Time Management

Multitasking

Problem Solving

Attention to Detail

Barista Experience

Food Safety

Fast-Paced Environment

Adaptability

Readers Club, Saint Paul—Sales Representative

ake outbound calls to leads and cold-call prospects Answer inbound customer calls and inquiries

Explain product features, pricing, and benefits

Overcome customer objections and close sales

Log notes, customer information, and sales data in a CRM system Meet daily, weekly, or monthly sales quotas

EDUCATION

South High School, Minneapolis

Mctc, Minnea[olis— Nursing school student

MONTH 20XX - MONTH 20XX

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