Lead Business Systems Analyst - Supply Chain ERP

Abhishek Dhanuka

408-***-**** ***********@*****.***

SUMMARY

Results-driven Lead Business System Analyst with over 14 years of experience specializing in Supply Chain ERP implementations, data migrations, and advanced data analytics across Healthcare, Telecommunications, and Manufacturing sectors. Proven track record of delivering complex technical integrations, custom reporting, and large-scale master data management in Workday, Lawson and SAP. PROFESSIONAL EXPERIENCE

Stanford Healthcare Palo Alto, CA – Lead Business System Analyst July 2023– Present Sr Business System Analyst Oct 2018– July 2022

Collaborated on the end-to-end Implementation of Workday SCM across multiple workstreams

Identify data, training, and process gaps utilizing root-cause analysis to drive permanent system fixes, resulting in an 80% reduction in recurring support ticket volume

Configure, test, and maintain core Supply Chain Workday business processes (BPs) and custom validations

Utilized Enterprise Interface Builder (EIB) for loading data into the Workday with 100% data integrity

Deployed end to end (design, build, test and maintain) Workday integrations (Inbound and Outbound)

Led deployment of EDI auto-sub for seamless PO processing, reducing manual intervention to under 5%

Designed complex Custom reports and KPI dashboards to optimize Planning and Logistics workflows

Partner with business owners to gather technical requirements and deliver critical enhancements

Lead 4 bi-annual Supply Chain Workday feature releases, identifying system impacts and their implementation

Troubleshooting for technical Integration and Business process failures and implementing permanent system fixes

Provide 24-hour availability for on-call support for any Supply Chain operational ERP related issues

Led multiple Lawson sub-module upgrades which included; Requisition, Mobile SCM and EDI

Led deployment of Android (Zebra TC8300) scanners to improve inventory tracking and 40% faster processing Prime Healthcare Services, Ontario, CA – Supply Chain Analyst May 2016 – Sep 2018

Completed 3 end-to-end Lawson Supply Chain implementations which included sub-modules: Requisition, Inventory Control, Purchase order, Warehouse Management, EDI and MSCM

Functional lead in designing, building, testing, training and Go-live support for Req approval IPA and MSCM RAD

Defined validation rules for various Master/Transaction data objects which included: mapping workshops, cleansing, identifying duplicates, business-critical fields which resulted in less than 1% duplicates in the system

Data uploads during system integration testing and cutover cycles using Lawson add-ins KPMG, Mumbai, India– Consultant (SAP Advisory) Jan 2012 –Mar 2016

Completed 1 end-to-end implementation for an IT distribution client on SAP MM module

Led data migration in materials management module across multiple clients. Led the data team in preparation of global Bill of Materials (BOM) template for one of the biggest telecom operators in Africa

Providing logic to the Informatica team to build transformation programs and then validating/testing the output and uploading data using LSMW and Winshuttle into SAP Tirupati Trading Company, Vizag, India –Procurement Manager May 2009 –Jan 2012 RGIS, Cardiff, UK –Inventory Specialist Sep 2007 –Sep 2008 EDUCATION

Cardiff University, School of Business, Cardiff, UK– MBA 2008 Vellore Institute of Technology, India – Bachelor of Technology 2006

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